Service Manager - Halls & Music Development - DEE06074

DEED Leisure and Culture; Dundee; On-site; GBP 35,000 - 50,000; Full time

Job summary

Leisure & Culture Dundee is seeking a dynamic manager for Caird Hall, a key cultural venue in Dundee. This role requires a leader who can navigate operational complexities and engage with the community to enhance the venue's appeal. The ideal candidate will have strong experience in venue management and event operations, with a vision for the future of this historic site.

Qualifications

• Degree in Hospitality, Event Management or equivalent experience.
• Extensive people management experience.
• Proven ability to manage change and implement strategies.

Responsibilities

• Lead and manage the operations of the Caird Hall Complex.
• Promote an outstanding venue for audiences and visiting events.
• Develop strategies for successful business plan implementation.

Skills

Venue management

Event operations

Change management

Performance management

People management

Marketing

Education

Degree in Hospitality

Degree in Event Management

Job description

Job Description

Leisure & Culture Dundee is a Scottish Charitable Incorporated Organisation (SCIO) SC042421. It was established by Dundee City Council in July 2011 to deliver leisure, sports, library, information and cultural services for the city. www.leisureandculturedundee.com Are you ready to take centre stage in one of Scotland's most iconic cultural venues? Caird Hall, located in the heart of Dundee's historic city centre, is seeking an ambitious, new manager to lead the next chapter of this landmark concert and event space. With a rich legacy hosting world-class performers, civic events, and community celebrations, Caird Hall is poised for transformation - and we need a leader with the passion, resilience, and creativity to guide it. This is an opportunity to shape the future of a nationally significant venue in a city bursting with cultural ambition. Dundee is evolving - with the V&A Dundee, Eden Project plans, and waterfront regeneration all pointing to a city on the rise. Caird Hall must evolve too. We are seeking a manager who sees challenge as opportunity: someone who can tackle operational complexities while thinking big about programming, community engagement, and commercial viability. Yes, there are hurdles - from updating systems to broadening the appeal of the venue - but for the right candidate, this is the canvas on which to make your mark. 37 Hours per week, including evening and weekend work. This job requires you to be in the building and part of the team Team: Cultural and Library Services Location: Caird Hall For more information see the pack. I'm happy to talk to interested candidates. [e-mail]

Requirements

Degree in Hospitality, Event Management or relevant equivalent qualification or experience

Responsibilities

To strategically lead, develop and manage the operations of the Caird Hall Complex in line with the priority objectives of Leisure and Culture Dundee, promoting an outstanding venue offer for audiences and visiting events.

The Individual

You will have proven experience in venue management, live event operations, or a related role in the arts, entertainment, or hospitality sector. Proven experience of leading successful business plan implementation. Extensive people management experience. Ability to set staff standards and monitor delivery through effective performance management. Proven ability to manage change and continual improvement strategies. Proven understanding and experience in live event planning, marketing, delivery and reporting. Flexibility to work evenings, weekends, and public holidays as required by the event schedule.