Service Manager - Gynaecology UHL

NHS; Lewisham; On-site; GBP 53,000 - 61,000; Full time

Job summary

The Service Manager role at NHS offers an opportunity to lead operational delivery across various services in Lewisham. You will ensure high-performance standards in patient care while driving service improvements. Join us to play a vital role in enhancing patient-centered services and achieving operational targets.

Qualifications

• Significant experience managing clinical services.
• Ability to design and implement policies.
• Ongoing personal development at senior management level.

Responsibilities

• Operational leadership for services ensuring high standards.
• Delivering quality service improvement projects.
• Ensuring performance and quality targets are met.

Skills

Quality focus

Innovation

Complex problem-solving

Excellent communication

Negotiation

Influencing

Education

Degree level education or equivalent

Recognised postgraduate management qualification

Job description

Job summary

The Service Manager is a key management role responsible for the operational delivery of all aspects of a divisional service.

The post holder will ensure effective and efficient structures are in place to meet patient care standards and manage associated risks and governance matters. The Service Manager will support the development of patient-centred services in collaboration with the Lead Nurse, meet financial and operational targets, and establish processes to deliver national and local objectives, reviewing service efficiency and effectiveness in terms of cost, improvement, and financial flow.

Main duties of the job

Key aims include:

• Providing timely, efficient, and effective operational leadership for services within Lewisham & Greenwich, ensuring responsiveness, innovation, and high performance standards.

• Providing clear leadership to ensure staff are well-managed, developed, engaged, and motivated.

• Delivering quality and service improvement projects that contribute to modernising patient services.

• Driving projects to enhance service delivery and patient experience.

• Ensuring all performance and quality targets are met.

• Problem-solving collaboratively with clinical colleagues and implementing lasting solutions, taking full division responsibility and keeping team members informed.

About us

Our people are our greatest asset. Supporting and happy staff positively impact patient care. Our Equality, Diversity & Inclusion (EDI) initiatives foster a culture of engagement, including networks, a dedicated EDI team, and various programmes aimed at:

• Improving representation of staff with disabilities, from ethnic minorities, LGBTQ+ individuals, and women through recruitment and leadership development.

• Widening access and employability.

• Enhancing the experience of staff with disabilities.

• Raising EDI awareness and confidence among staff through training.

• Mainstreaming equality initiatives.

Details

Date posted: 30 May 2025

Pay scheme: Agenda for change

Band: Band 8a

Salary: £53,755 to £60,504 per annum plus HCA

Contract: Fixed term, 12 months

Working pattern: Full-time

Reference number: 197-RF6861

Location: University Hospital Lewisham, Lewisham High Street, Lewisham, SE13 6LH

Job responsibilities

Please see the full job description for detailed criteria and roles.

Person Specification

Training & Qualifications (Essential)

• Degree level education or equivalent intellectual ability with ongoing personal development at senior management level.
• Recognised postgraduate management qualification or equivalent experience.

Experience (Essential)

• Significant experience managing clinical services and clinical performance management.

Knowledge (Essential)

• Focus on quality, innovation, and complex problem-solving.
• Knowledge of health service structures and proposed changes.
• Ability to design and implement policies and procedures.
• Excellent communication, negotiation, and influencing skills.

Personal Qualities (Essential)

• Self-confidence, flexibility, and high internal work standards.

Disclosure and Barring Service Check

This post requires a DBS check due to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Employer details

Name: Lewisham and Greenwich NHS Trust

Address: University Hospital Lewisham, Lewisham High Street, Lewisham, SE13 6LH

Website: https://www.lewishamandgreenwich.nhs.uk/