Service Manager for Respiratory Sleep Medicine, NIV and Physiology

East Kent Hospitals University NHS Foundation Trust; England; On-site; GBP 47,000 - 55,000; Full time

Job summary

A leading NHS Trust in Kent seeks an experienced manager to support operational management and service improvement. The candidate should have a degree or equivalent experience, alongside a strong background in policy implementation, service delivery, and project management. This permanent, full-time role offers a salary range of £47,810 to £54,710 per annum with flexible working options.

Qualifications

• Significant experience operating in politically sensitive environments.
• Interpreting and applying national policy and legislation for implementation.
• Demonstrated capability to plan over various timeframes.

Responsibilities

• Contribute to the formulation and implementation of service delivery plans.
• Work with senior management to update policies and procedures.
• Undertake service improvement projects and delegate duties.

Skills

Operational management

Service improvement

Policy revision

Project management

Analytical skills

Education

Degree level education or equivalent

Evidence of continued professional development

Job description

Overview

The role will support the Deputy General Manager in the day to day operational management of the services Trust wide; providing visible site leadership alongside the Respiratory Nurse Consultant and Specialty Clinical Leads. The post will support the Deputy General Manager to develop and monitor the service strategies. The role will support the formulation of the annual service plan, implementing this plan and monitoring progress.

Main duties

Contribute to the formulation and implementation of service delivery plans, patient pathways, annual business plan and activity and income plans to ensure quality services are developed and maintained.

Work with the senior management team to produce, revise and update policies and procedures to establish and maintain high standards of working practice.

Undertake a range of service improvement projects and required delegated duties. This will include the development of Cost Improvement Programmes schemes to ensure efficiencies but also supporting the patient flow on each site with the management team.

Deputise for the Deputy General Manager in any aspects relating to the service for both the emergency pathways and the elective/outpatient pathways.

About Us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It\'s about empowering frontline staff to lead improvements day-to-day. We\'re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note: This vacancy is open to internal applicants employed by East Kent Hospitals University NHS Foundation Trust (EKHUFT) and to candidates at risk of redundancy within the Kent and Medway Integrated Care System (ICS), which includes NHS Kent and Medway ICB, Dartford and Gravesham NHS Trust, East Kent Hospitals University NHS Foundation Trust, Kent and Medway NHS and Social Care Partnership Trust, Kent Community Health NHS Foundation Trust, Maidstone and Tunbridge Wells NHS Trust, and Medway NHS Foundation Trust. Only applicants from these organisations will be considered for shortlisting at this stage.

Details

• Date posted: 22 September 2025
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: £47,810 to £54,710 a year per annum
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: 344-5000QEH
• Job locations: Kent and Canterbury Hospital, Ethelbert Road, Canterbury, CT1 3NG

Job Description

Job responsibilities: Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please contact the line manager using the contact details below.

Qualifications

• Essential: Educated to degree level, equivalent level qualification or significant experience of working at a similar level in specialist area
• Essential: Evidence of continued professional development

Experience

• Essential: Significant experience of successfully operating in a politically sensitive environment
• Essential: Interpreting and applying national policy, guidance and regulations/legislation for implementation

Planning Skills

• Essential: Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Essential: Experience of setting up and implementing internal processes and procedures

Knowledge

• Essential: Understanding of Information Governance and confidentiality
• Essential: Understanding of equality and diversity issues and how this affects visitors, patients and staff
• Essential: Understanding of the NHS constitution
• Essential: Knowledge of DMO1, RTT and Cancer access targets

Person Specification

• Essential: Understanding of Information Governance and confidentiality
• Essential: Understanding of equality and diversity issues and how this effects visitors, patients and staff
• Essential: Understanding of the NHS constitution
• Essential: Knowledge of DMO1, RTT and Cancer access targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.

Employer details

Employer name: East Kent Hospitals University NHS Foundation Trust

Address: Kent and Canterbury Hospital, Ethelbert Road, Canterbury, CT1 3NG

Employer\'s website: https://www.ekhuft.nhs.uk/patients-and-visitors/