Service Manager for Respiratory Sleep Medicine, NIV and Physiology

East Kent Hospitals NHS Trust; Canterbury; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent healthcare provider in Canterbury seeks an operational manager to support the Deputy General Manager. The role includes contributing to service delivery, working with senior management on policies, and leading service improvement projects. Ideal candidates should value patient care and possess leadership capabilities.

Responsibilities

• Contribute to service delivery and quality assurance.
• Work with senior management to update policies.
• Undertake service improvement projects.
• Deputise for the Deputy General Manager.

Job description

Overview

A Vacancy at East Kent Hospitals University NHS Foundation Trust.

The role will support the Deputy General Manager in the day to day operational management of the services Trust wide; providing visible site leadership alongside the Respiratory Nurse Consultant and Specialty Clinical Leads. The post will support the Deputy General Manager to develop and monitor the service strategies. The role will support the formulation of the annual service plan, implanting this plan and monitoring progress.

Responsibilities

• Contribute to the formulation and implementation of service delivery plans, patient pathways, annual business plan and activity and income plans to ensure quality services are developed and maintained.
• Work with the senior management team to produce, revise and update policies and procedures to establish and maintain high standards of working practice.
• Undertake a range of service improvement projects and required delegated duties. This will include the development of Cost Improvement Programmes schemes to ensure efficiencies but also supporting the patient flow on each site with the management team.
• Deputise for the Deputy General Manager in any aspects relating to the service for both the emergency pathways and the elective/outpatient pathways.

About the Trust and Values

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It\'s about empowering frontline staff to lead improvements day-to-day. We\'re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Candidate notice

Please note: This vacancy is open to internal applicants employed by East Kent Hospitals University NHS Foundation Trust (EKHUFT) and to candidates at risk of redundancy within the Kent and Medway Integrated Care System (ICS), which includes NHS Kent and Medway ICB, Dartford and Gravesham NHS Trust, East Kent Hospitals University NHS Foundation Trust, Kent and Medway NHS and Social Care Partnership Trust, Kent Community Health NHS Foundation Trust, Maidstone and Tunbridge Wells NHS Trust, and Medway NHS Foundation Trust. Only applicants from these organisations will be considered for shortlisting at this stage.

Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.

If you have further queries please don’t hesitate to contact the line manager using the contact details below.

This advert closes on Monday 6 Oct 2025