Service Manager for Respiratory Sleep Medicine, NIV and Physiology

NHS; Canterbury; On-site; GBP 40,000 - 55,000; Full time

Job summary

A major healthcare provider in the UK is seeking a Service Manager for Respiratory Sleep Medicine to enhance service delivery and oversee daily operations. Ideal candidates will have a degree-level qualification or equivalent experience, significant operational experience in sensitive environments, and strong planning skills. This role plays a key part in strategic service improvements and requires a commitment to professional development.

Qualifications

• Significant experience of successfully operating in a politically sensitive environment.
• Demonstrated capability to plan over short, medium, and long-term timeframes.
• Understanding of NHS constitution and DMO1, RTT, and Cancer access targets.

Responsibilities

• Contribute to service delivery plans and patient pathways.
• Work with management to revise policies and maintain high work standards.
• Undertake service improvement projects and manage patient flow.

Skills

Planning Skills

Political sensitivity

Information Governance awareness

Understanding equality and diversity issues

Education

Degree level qualification or equivalent experience

Evidence of continued professional development

Job description

Go back East Kent Hospitals University NHS Foundation Trust

Service Manager for Respiratory Sleep Medicine, NIV and Physiology

The closing date is 06 October 2025

The role will support the Deputy General Manager in the day to day operational management of the services Trust wide; providing visible site leadership alongside the Respiratory Nurse Consultant and Specialty Clinical Leads. The post will support the Deputy General Manager to develop and monitor the service strategies. The role will support the formulation of the annual service plan, implanting this plan and monitoring progress.

Main duties of the job

Contribute to the formulation and implementation of service delivery plans, patient pathways, annual business plan and activity and income plans to ensure quality services are developed and maintained.

Work with the senior management team to produce, revise and update policies and procedures to establish and maintain high standards of working practice.

Undertake a range of service improvement projects and required delegated duties. This will include the development of Cost Improvement Progammes schemes to ensure efficiencies but also supporting the patient flow on each site with the management team.

Deputise for the Deputy General Manager in any aspects relating to the service for both the emergency pathways and the elective/outpatient pathways.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It\'s about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note: This vacancy is open to internal applicants employed by East Kent Hospitals University NHS Foundation Trust (EKHUFT) and to candidates at risk of redundancy within the Kent and Medway Integrated Care System (ICS), which includes NHS Kent and Medway ICB, Dartford and Gravesham NHS Trust, East Kent Hospitals University NHS Foundation Trust, Kent and Medway NHS and Social Care Partnership Trust, Kent Community Health NHS Foundation Trust, Maidstone and Tunbridge Wells NHS Trust, and Medway NHS Foundation Trust. Only applicants from these organisations will be considered for shortlisting at this stage.

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Person Specification

Qualifications

• Educated to degree level, equivalent level qualification or significant experience of working at a similar level in specialist area
• Evidence of continued professional development

Experience

• Significant experience of successfully operating in a politically sensitive environment
• Interpreting and applying national policy, guidance and regulations/legislation for implementation

Planning Skills

• Demonstrated capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly
• Experience of setting up and implementing internal processes and procedures.

Knowledge

• Understanding of Information Governance and confidentiality
• Understanding of equality and diversity issues and how this effects visitors, patients and staff
• Understanding of the NHS constitution
• Knowledge of DMO1, RTT and Cancer access targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

East Kent Hospitals University NHS Foundation Trust