Service Manager - Family Support

Milton Keynes City Council; Milton Keynes; On-site; GBP 45,000 - 60,000; Full time

Job summary

Milton Keynes City Council is seeking a Service Manager to lead its Family Help and Safeguarding services. This is a key role that involves managing high-quality support for vulnerable families and implementing significant practice changes. The ideal candidate will have extensive social work experience, particularly in children and families, and strong managerial skills, alongside generous benefits and opportunities for professional development.

Benefits

Market supplement of £4,000

£6,000 Golden Hello

Comprehensive training and career progression

Generous pension scheme

28 days annual leave plus holidays

Qualifications

• Qualified Social Worker eligible to work in the UK.
• At least five years of post-qualifying experience in social work with children.
• Extensive management experience is essential.

Responsibilities

• Lead management of Family Support Hubs ensuring high professional standards.
• Monitor performance and implementation of child protection frameworks.
• Develop multi-agency relationships to support children and young people.

Skills

Social Work

Management Skills

Organizational Skills

Communication

Collaboration

Child Protection Knowledge

Education

Social Work England registration

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Introduction

Milton Keynes Children's Services is committed to delivering comprehensive support and protection to children, young people, and their families within the community.

Our services are meticulously designed to ensure the safety, wellbeing and development of children, particularly those who are vulnerable or at risk. We take pride in fostering constructive relationships with families and ensuring that children are safe and well-cared for.

In alignment with the Families First national safeguarding reforms, we're currently collaborating with our workforce and partners to evolve our Family Support practice into the new Multi-Agency Child Protection and Family Help teams.

We're seeking a Service Manager to be part of leading and shaping our future Family Help and Safeguarding service. This role is pivotal in both developing and implementing these changes, as well as maintaining our current services throughout this transition.

The successful candidate will ensure that children and families continue to receive timely and appropriate support, thereby improving outcomes and life chances for our most vulnerable families.

This is a brilliant opportunity to work alongside our Head of Early Help & Protection to shape our service and make a positive difference to children in need.

We offer a £4,000 market supplement (pro rata), £6,000 Golden Hello, excellent training and career progression opportunities, and a suite of IT equipment to enable you to do your job effectively. Support with career progression and access to clinical supervision is provided to all employees.

We encourage and warmly welcome applications from social workers in all disciplines such as Adult Social Care and Mental Health Services.

This role is eligible for you to be referred by an MKCC employee, as part of the Children's Services Social Worker Referral Scheme. The successful candidate, and the referrer, will, subject to all conditions of the scheme being met, receive £1,000. The reward is split into two £500 payments, the first received on appointment, and the second after the first-year anniversary of being in post. You must indicate in your application, the name of the person referring you, for this to apply. It cannot be applied retrospectively.

This is a site-based role.

Interviews for this role will be held on 8 July.

Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk

Main Responsibility

• Providing high quality management to our Family Support Hubs to ensure the very highest professional practice.
• Monitoring the performance and implementation of the practice framework to promote the highest levels of practice and across the wider service.
• Be the lead to create and maintain multi-agency working and developing collaborative relationships with partners to ensure that children and young people are supported and safeguarded.
• Responsible for ensuring that Children and Families Assessments, Child In Need, Child Protection Plans and plans for children who are subject of care proceedings have clear priorities, are of good quality and focus on the child's needs.
• Drive forward the key priorities and values of the service by working in collaboration with the Head of Family Support Services and wider Children's Services Leadership Team.
• Be the lead for contributing to the work of MK Together by ensuring active management participation at task and finish groups, panels and safeguarding boards.

The Ideal Candidate

• Qualified Social Worker with a valid Social Work England registration, eligible to work in the UK and hold a UK driving licence.
• Minimum of five years post qualifying experience in social work with children and families at risk. This should include extensive management experience.
• Track record of highly effective practice management or supervisory experience is essential.
• Expert knowledge of children's social work, including safeguarding, statutory responsibilities and assessment frameworks.
• Demonstrate excellent organisational skills, a head for complexity, and know how to improve services.
• High level of written and oral communication skills and ability to tailor to a wide range of audiences.
• Experience in strong working relationships with partners and stakeholders including health and police.
• Excellent influencing, negotiating, advocacy skills, including the ability to work with a wide range of stakeholders including children, young people, parents and carers in a multi-disciplinary and multi-agency context at all levels of the organisation.

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.

If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.