Service Manager (Extra Care & Supported Living)

Radis Community Care; Hereford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community care organization in Hereford is seeking a compassionate Service Manager to lead services at Pump Piece and Henffordd Gardens. The role involves overseeing care delivery, managing a team, and ensuring high standards of care for vulnerable individuals. Ideal candidates will have leadership experience, strong organizational skills, and a healthcare background. This position offers competitive compensation and a meaningful opportunity to enhance the lives of residents.

Benefits

Competitive salary and benefits package

Supportive environment

Meaningful impact on residents' lives

Qualifications

• Experience managing a team and inspiring exceptional care delivery.
• Understanding the importance of dignity, respect, and person-centred care.
• Ability to manage responsibilities and priorities effectively.
• Experience working with vulnerable adults.
• Registered manager status is required.

Responsibilities

• Lead a dedicated team of support workers, ensuring personalized support.
• Collaborate with support workers to tailor services to meet individual needs.
• Maintain high standards of care, compliance, and safety.
• Engage with residents, families, and local partners.

Skills

Leadership

Empathy

Organizational Skills

Healthcare Background

Education

NVQ Level 5 qualification

Job description

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Service Manager (Extra Care & Supported Living), Hereford

Client: Radis Community Care

Location: Hereford, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: dee6708a7348

Job Views: 4

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Service Manager at Pump Piece and Henffordd Gardens

Are you a compassionate leader with a passion for enhancing the lives of others? Do you thrive in a dynamic environment where you can make a real difference? If so, we invite you to join our team at two of our services: Pump Piece and Henffordd Gardens.

About Henffordd Gardens: This is one of our Extra Care Schemes. This service predominantly supports the elderly who are finding it difficult to cope due to physical frailty, enabling them to maintain independence.

About Pump Piece: This service supports individuals with PMLD (Profound and Multiple Learning Disabilities) and Mild Learning Disabilities. We recognize each person as an individual and provide a unique, person-centred, and tailored service. The role promotes independence, choice, dignity, and respect by delivering high standards of support. We offer people with PMLD a safe and secure home where they can live independently with the support they need.

Position: Service Manager As the Service Manager at both services, you will oversee the delivery of exceptional care and services within our community. Your responsibilities include:

• Leadership: Lead a dedicated team of support workers, ensuring personalized support and fostering a culture of compassion, respect, and excellence.
• Individualized Care: Collaborate with support workers to tailor services to meet each person's unique needs, whether it’s daily assistance or round-the-clock support.
• Quality Assurance: Maintain high standards of care, compliance, and safety through regular assessments and continuous improvement initiatives.
• Community Engagement: Engage with residents, their families, and local partners to create a warm, inclusive community atmosphere.

Qualifications and Skills:

• Leadership: Experience managing a team and inspiring exceptional care delivery.
• Empathy: Understanding the importance of dignity, respect, and person-centred care.
• Organizational Skills: Ability to manage responsibilities and priorities effectively.
• Healthcare Background: Experience working with vulnerable adults.
• Qualifications: NVQ Level 5 qualification is advantageous; registered manager status is required.

Why Choose Radis?

• Meaningful Impact: Play a pivotal role in enhancing residents’ lives.
• Supportive Environment: Valuing teamwork, growth, and well-being.
• Competitive Compensation: Enjoy a competitive salary and benefits package.

If you are ready to lead with compassion, drive positive change, and are immediately available, we look forward to hearing from you! Please send your CV and a brief cover letter to emma.fisherradis.co.uk