Service Manager (Derby)

Ivolve Group; East Midlands; On-site; GBP 35,000; Full time

Job summary

A prominent social care organization in East Midlands is seeking a Service Manager to oversee residential services. You will lead a dedicated team providing high-quality care, ensuring compliance with CQC regulations. The ideal candidate has strong leadership experience, excellent communication skills, and a commitment to person-centred care. Competitive salary up to £35,000, along with a comprehensive benefits package including annual leave and training opportunities.

Benefits

Competitive salary up to £35,000

25 days annual leave + bank holidays

Enhanced sickness pay

£300 referral bonus

Training and development opportunities

Qualifications

• Proven experience in a leadership/management role within social care.
• Strong knowledge of CQC regulations and compliance requirements.
• Passion for delivering person-centred care and fostering team development.

Responsibilities

• Manage and oversee the day-to-day operations of the service.
• Lead, inspire, and develop a dedicated team to provide high-quality care.
• Ensure compliance with CQC regulations and internal policies.

Skills

Leadership in social care

Communication skills

Budget management

Team development

Knowledge of CQC regulations

Education

Level 5 Diploma in Leadership for Health & Social Care or equivalent

Job description

Role Overview

As a Service Manager, you\'ll play a pivotal role in leading and managing the operations of our services. You will ensure the delivery of high-quality care, create a supportive environment for the people we assist, and maintain effective relationships with families, professionals, and external stakeholders.

You\'ll be responsible for overseeing the day-to-day management of our residential service in Derby, ensuring compliance with regulatory standards and fostering a positive and inclusive atmosphere. Your leadership will guide your team to provide person-centred support, enabling people to live independently and with dignity.

Key Responsibilities

• Manage and oversee the day-to-day operations of the service
• Lead, inspire, and develop a dedicated team to provide high-quality care
• Ensure compliance with CQC regulations and internal policies
• Maintain positive relationships with stakeholders, including families and external professionals
• Manage budgets, staffing, and resources efficiently to ensure sustainable performance
• Foster a culture of continuous improvement and high standards of care
• Promote a person-centred approach, ensuring the people we support achieve their personal goals

What We\'re Looking For

• Proven experience in a leadership/management role within social care
• Level 5 Diploma in Leadership for Health & Social Care or equivalent (or willingness to work towards it)
• Strong knowledge of CQC regulations and compliance requirements
• Excellent communication and interpersonal skills
• Demonstrated ability to manage budgets, resources, and performance effectively
• Passion for delivering person-centred care and fostering team development
• Full UK driving licence (desirable)

Why Join Us

At our organisation, you\'ll have the chance to make a real difference in the lives of the people we support. We offer a competitive salary and a comprehensive benefits package, including:

• Up to £35,000 per annum (depending on experience)
• 25 days of annual leave + bank holidays and birthday off (after one year)
• Enhanced sickness pay and additional holiday days for length of service
• £300 referral bonus for recommending a friend
• Industry-leading training and development opportunities

If you\'re an experienced and passionate leader with a commitment to delivering outstanding care, this is the perfect opportunity for you!

INDM