Service Manager Community Offer Plus

NHS; Tipton; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

Join a leading charity as a key member of the Management Team, managing operations of the Sandwell Community Offer Plus service. This role requires proven leadership, a passion for community work, and the ability to support residents aged 18 and above. You will mentor a dedicated team, develop partnerships, and enhance service delivery. Enjoy benefits like 28 days annual leave, flexible working, and a supportive environment. If you hold a Level 7 qualification in health and social care, apply today!

Benefits

28 days annual leave + 8 bank holidays

Workplace pension scheme

Flexible working arrangements

Employee Assistance Programme

Free on-site parking

Training and development opportunities

Exclusive deals and discounts

Qualifications

• Experience in busy environments and developing inter-professional relationships.
• Proven ability to implement process improvements and analyze data.

Responsibilities

• Manage day-to-day operations of the Sandwell Community Offer Plus Service.
• Mentor and lead a team of Coordinators and Support Workers.
• Develop strategic partnerships with community organizations.

Skills

Leadership

Problem-solving

Teamwork

Education

Level 7 qualification in health and social care

Tools

CRM systems

Job description

2 weeks ago Be among the first 25 applicants

Job Summary

As a key member of our Management Team, you will have an integral and influential role managing the day-to-day operations of the Sandwell Community Offer Plus (COP) service.

We are looking for an experienced manager with the ability to develop effective team working and have proven leadership and service delivery skills, along with a passion for providing support to Sandwell residents aged 18 and above, including support to live independently upon discharge from hospital.

You will have a proven record of service improvement and innovative practice, as well as supporting colleagues to deliver high-quality services. A passion for community work and maintaining strong professional networks is essential for success in this role.

If you are qualified to Level 7 or equivalent in a health and social care discipline and are driven to improve community lives, please apply.

Main duties of the job

• Manage the day-to-day operations of the Sandwell Community Offer Plus Service.
• Mentor and lead a team of Coordinators and Support Workers.
• Deliver a 7-day evolving service in line with the service specification.
• Develop strategic partnerships with statutory and community organizations throughout Sandwell.

Why you should work for us

• 28 days annual leave + 8 bank holidays (pro rata for part-time employees).
• Workplace pension scheme.
• Flexible working arrangements.
• Employee Assistance Programme.
• Free on-site parking.
• Training and development opportunities.
• Exclusive deals and discounts.
• Supportive working environment.

About Us

We are a charity committed to transforming lives through impactful services across Sandwell and beyond. We collaborate with various sectors to deliver sustainable, innovative solutions for all stages of life.

Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process. Please contact us if you require additional support to apply.

To Apply

Refer to the attached Job Description and Person Specification, complete the application form, and email or post it to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL. Submit your application before the deadline.

Note: We may withdraw this advertisement earlier than the stated closing date. Early applications are encouraged.

Details

• Posted on: 30 April 2025
• Salary: £34,372/year
• Contract: Permanent
• Pattern: Full-time, flexible, remote possible

Job Requirements

• Level 7 qualification or equivalent in health and social care (e.g., social work, nursing, occupational therapy).
• Knowledge of national and local health and social care policies.
• Experience working proactively in busy environments and developing inter-professional relationships.
• Problem-solving skills and experience with solution-focused approaches.
• Experience with CRM systems and database management.
• Proven ability to identify and implement process improvements, analyze data, and track performance improvements.