Service Manager - Community Companions and Wellbeing

mindinbradford; Bradford; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in mental health seeks a passionate Service Manager to lead their Adults and Older Adults team. This role involves overseeing Community Companions and Wellbeing services, focusing on service performance and innovation. You will manage a dedicated team, promote inclusion and diversity, and ensure compliance with policies. With a strong emphasis on personal development and a supportive work environment, this position offers a unique opportunity to make a significant impact in the community. If you are ready to inspire and lead, this role is for you.

Benefits

25 days annual leave

Wellbeing leave days

Simply Health Cash Plan

Employee Assistance Service

Generous pension scheme

Discount schemes

Opportunities for personal development

Enhanced sick pay

Qualifications

• Experience in managing mental health services and leading teams.
• Strong communication skills and ability to foster team dynamics.

Responsibilities

• Lead the delivery and development of mental health services.
• Manage a team of Coordinators, Practitioners, and Volunteers.

Skills

Leadership and coaching skills

Proficiency in IT and report writing

Ability to manage priorities and meet deadlines

Autonomous and team-working skills

Solution-focused and committed to diversity and inclusion

Job description

Location: Bradford, BD1 4QU with requirement to travel between service locations. This role can be carried out in a hybrid capacity.

Probationary period: Six months

#Interview date: Thursday 5th June

About Us

Bradford District and Craven Mind is a thriving, independent mental health charity with a clear purpose to promote positive mental wellbeing and empower and help people experiencing issues with their mental health to manage and work towards recovery and fulfilment.

We do this through:

• Building community and individual resilience for better mental wellbeing
• Providing early intervention advice and support
• Supporting people in crisis
• Empowering and helping people to recover and sustain improved wellbeing

Benefits include:

• 25 days annual leave per year, rising to 28 days with length of service plus bank holidays
• Up to two additional leave days each year for wellbeing
• Simply Health Cash Plan for personal health costs
• Employee Assistance Service with 24/7 mental health support
• Generous pension scheme with employer contribution
• Discount schemes including Company Shop and Blue Light Card
• Opportunities for personal development including Clinical Supervision
• Enhanced sick pay after six months
• Accredited employer with Mindful Employer, Disability Confident, and Real Living Wage

Role Overview

Are you a passionate leader ready to make a difference? We’re seeking a Service Manager for our Adults and Older Adults team, overseeing Community Companions and Wellbeing services. Community Companions is volunteer-led, offering early intervention befriending and group support. Our Wellbeing service supports individuals with severe mental illness to maintain independence and community connections.

Role Purpose

You will lead the delivery and development of mental health services, managing a team of Coordinators, Practitioners, Community Link Workers, and Volunteers. Your focus will be on service performance, engagement, and innovation, ensuring standards are met and services are effective.

• Support senior leadership in business development
• Lead project delivery aligning with organizational goals
• Foster a high-performing team through clear communication and proactive problem-solving
• Promote inclusion, diversity, and equity in service delivery
• Enhance the organization’s public image
• Support out-of-hours staff coverage
• Participate in supervision, meetings, and team events
• Complete mandatory and role-specific training
• Adapt to evolving needs and responsibilities
• Ensure compliance with all policies and legal requirements
• Undertake additional duties as required

Skills and Abilities

• Leadership and coaching skills
• Proficiency in IT and report writing
• Ability to manage priorities and meet deadlines
• Autonomous and team-working skills
• Passionate, solution-focused, and committed to diversity and inclusion

Please click the 'Apply for this job' button, upload your CV and cover letter demonstrating your suitability, and complete the application form. Feedback will only be provided to shortlisted candidates. All successful applicants will need to undergo a DBS check and right to work verification in the UK.