Service Manager - Commercial Real Estate Management

Leicester City Council; East Midlands, Leicester; Hybrid; GBP 59,000 - 64,000; Full time

Job summary

An exciting opportunity awaits in a forward-thinking local authority for an experienced leader in commercial real estate. This role offers the chance to manage and develop a diverse portfolio while being part of a supportive team focused on operational excellence and client satisfaction. With a strong emphasis on strategic decision-making, you will lead a talented team of chartered surveyors, driving performance and profitability in the Leicester and Leicestershire market. Enjoy a generous benefits package, including flexible working arrangements, enhanced holidays, and a clear career progression path. If you're ready to take on a pivotal leadership role, this could be your next step!

Benefits

Local Government Pension Scheme

Enhanced Holiday Allowance

Volunteering Leave

Online Benefits Portal

Mental Health and Well-being Service

Qualifications

• 5-7 years of experience managing diverse residential and commercial properties.
• Proven track record in strategic decision-making and financial management.

Responsibilities

• Lead and manage a local commercial real estate portfolio.
• Drive operational excellence and enhance client satisfaction.

Skills

Strategic Decision-Making

Financial Management

Team Leadership

Client Relationship Management

Data-Driven Decision Making

Education

MRICS or FRICS Qualification

Equivalent Qualification

Job description

Service Manager Commercial Real Estate Management

Full Time / 37 Hours Per Week / Permanent

Leicester City Council is the largest landlord in the City of Leicester with a property asset base valued at over £1.32 billion and a commercial real estate portfolio valued at over £151 million.

This is an exciting and unique opportunity for an experienced commercial real estate senior leader or aspiring senior leader to take the next step in their career within a well-established and growing Local Authority Commercial Real Estate team.

Based in Leicester, you’ll have the chance to operationally lead, manage and develop a local commercial real estate portfolio, while also being part of a wider professional estates team focusing on and supporting you with legal, debt management, capital delivery, facilities management and performance management services.

This role offers significant career progression to the right person and an opportunity to take ownership of and drive the performance of both existing work and new business investment initiatives.

With a strong focus on the commercial real estate portfolio, you’ll be pivotal in driving operational excellence, increasing profitability, and enhancing client and tenant satisfaction. A natural leader, you’ll manage the team’s performance, leading and motivating a team of commercial real estate professional chartered surveyors at varying levels in their careers and playing a key role in taking the team to the next level in the Leicester and Leicestershire market.

With a proven track record of adding value through strategic decision-making, you’ll have a strong ability to shape strategy and provide valuable insights. Demonstrating your ability to take ownership of significant projects and drive change with minimal oversight, you’ll manage and grow a diverse commercial portfolio with a particular focus on building long-term relationships with clients and stakeholders. You’ll have solid experience in financial management, including budgeting, forecasting, and reporting, and be comfortable with making data-driven decisions to improve portfolio performance.

You’ll be MRICS or FRICS qualified - RICS Registered Valuer is desirable - or equivalent, with a minimum of 5 to 7 years' experience managing a large, diverse portfolio of residential and commercial properties.

What we can offer you:

• Competitive salary range of £59,377 - £63,610 pay award pending.
• Generous benefits package including an outstanding Local Government Pension scheme.
• Enhanced holiday allowance starting at 25 days, with a sliding scale up to 30 days, plus additional flexi days and an extra set holiday day at Christmas.
• Access to an online benefits portal and 24/7 mental health and well-being service.
• 1 day of volunteering leave per year.
• A well-defined career progression path.
• Hybrid working arrangement with flexibility, but with a focus on being office-based at least two days a week to ensure strong leadership.

If you are ready to take on a new and exciting leadership role in a thriving and supportive environment, this could be the perfect next step for you.

For a chat about this post please feel free to contact Kathryn Ellis FIRRV, Head of Strategic Property on telephone number 0116 454 2578 or 07795 244 245 or via email to [e-mail].