Service Manager Cleansing

Nottingham City Council; Nottingham; Hybrid; GBP 56,000 - 61,000; Full time

Job summary

A local government authority in Nottingham seeks a Street Cleansing Service Manager to lead street cleansing operations, ensuring high cleanliness standards and effective stakeholder engagement. The ideal candidate will have experience in managing complex services, strong leadership skills, and a commitment to community well-being. The position offers a salary range starting at £56,730 with benefits including hybrid working arrangements.

Benefits

Competitive pay

Generous pension scheme

Inclusive workplace culture

Qualifications

• Proven experience managing politically sensitive services.
• Strong leadership in street cleansing or related environmental services.
• Ability to foster continuous improvement through customer engagement.
• Experience in setting and monitoring KPIs for performance management.
• Knowledge of Extended Producer Responsibility and policy development.

Responsibilities

• Deliver high-quality street cleansing services reflecting Council priorities.
• Engage with stakeholders to address community concerns.
• Manage operational aspects of street cleansing for cleanliness and safety.
• Collaborate with various services to drive integrated delivery.
• Monitor service performance and prepare reports for leadership.

Skills

Strategic and operational leadership

Stakeholder management

Performance management

Knowledge of statutory waste obligations

Continuous improvement culture

Job description

Contract Type: Permanent

Working Hours: 37 hours weekly

Worker Type: Hybrid Worker

Salary: Starting Salary is £56,730 (Level one) rising to £60,125 (Level four) 'pro rata for part-time’

Location: Nottingham City Council, Eastcroft Depot, London Road, Nottingham, NG2 3AH

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

The Street Cleansing Service Manager plays a vital leadership role in delivering high-quality, best-value services that reflect Nottingham City Council’s commitment to putting citizens first. Responsible for both the strategic direction and operational management of street cleansing activities, the manager ensures that adopted public spaces and communal areas are maintained to exemplary standards of cleanliness and safety. The role also involves proactive engagement with stakeholders to address concerns in unadopted areas, supporting the Council’s environmental sustainability and community well-being goals. Working collaboratively with Waste, Greenspace, and Highway services, the manager drives integrated service delivery while navigating the complexities of a politically sensitive landscape to meet the diverse needs of Nottingham’s neighbourhoods.

About You

The ideal candidate will have:

• Proven experience managing politically sensitive services, with the ability to navigate complex stakeholder environments and deliver outcomes aligned with Council priorities
• Strong strategic and operational leadership in street cleansing or related environmental services, ensuring high standards of cleanliness and public safety.
• Demonstrated ability to foster a culture of continuous improvement, including acting on customer feedback, engaging with community groups, and maintaining a positive public image.
• Experience in performance management, including setting and monitoring KPIs, and preparing detailed performance reports for senior leadership and Council meetings
• Knowledge of statutory waste obligations, including Extended Producer Responsibility (EPR), and experience contributing to policy and strategy development.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Chidi Egenti, by telephone on 07950945695 or by email at [e-mail].

Closing Date: 5th October 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: 16th October 2025

If you have any technical issues when completing your application, please contact our Employee Service Centre: emss.org.uk/support

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