Service Manager - Children and Young People

eRecruitSmart; Nottingham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading provider of Community Health Services is seeking a Service Manager for Children and Young People in Nottingham. This senior role entails managing operations of a vital mental health service, emphasizing leadership, strategic development, and collaborative work to enhance emotional wellbeing for youth. Competitive salary and 33 days of annual leave are offered.

Benefits

33 days annual leave, including Bank Holidays

Qualifications

• Experience as a service manager within CYP / mental health services.
• Experience managing people, including paid staff and volunteers.
• Strong communication and relationship-building skills.

Responsibilities

• Manage daily operations of Emotional Wellbeing Early Support Service.
• Lead, promote, and develop co-produced services with stakeholders.
• Ensure effective safeguarding protocols for young people.

Skills

Leadership

Communication

Strategic Thinking

Results-oriented

Job description

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Client:

Location:

Nottingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d77356d13fff

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

We have an excellent opportunity for a Service Manager for Children and Young People to join a leading CQC registered provider of Community Health Services in Mansfield, Nottinghamshire. A full job specification will be provided on application.

About the company

Our client and the Nottinghamshire CCG are working together to deliver an Emotional Wellbeing Early Support Service for Children and Young People. This transformative service will play a central role in system change, bringing previously separate services into one service, supporting children and young people to experience good mental health and emotional wellbeing by providing timely, integrated, high quality and accessible multi-disciplinary support that is accessible and flexible based on individual need.

About the role

As Service Manager, you will manage the daily operations of the Emotional Wellbeing Early Support Service for Children and Young People. As a key operational role, you will support the team through:

• Supporting and directing staff (paid and voluntary) to ensure the process of transition by young people to or from other services is undertaken in an appropriate and timely way
• Lead, promote and deliver an innovative service, ensuring equitable provision
• Develop and evolve the service, co-produced with service users to continuously meet the changing needs of local people, communities, stakeholders and commissioners
• Develop and maintain internal standard operating procedures, and establish and update referral routes into and out of the service
• Ensure the safeguarding of young people and children is paramount for all staff and that they act accordingly within ABL Policy and Procedures
• Ensure that risk assessments, risk registers and cases are prioritised following safeguarding protocols
• Deliver an outcomes-based service delivery model, achieving and exceeding KPIs, ensuring effective allocation of resources and responsiveness to feedback
• Ensure all monitoring and records are kept up to date, secure and used appropriately, and provide information, qualitative and quantitative data and reporting in a timely manner
• Attend management meetings, team meetings, performance review boards, and external steering groups for children and young people services
• Attend and manage regular supervisory sessions with all staff and volunteers you have responsibility for, providing training as necessary
• Provide leadership and support to a team including counsellors in a fast-paced environment

About the responsibilities

The Service Manager is a senior role working under the line management of the Medical Director and supports the performance board. The role will be varied, challenging and rewarding as you lead the service through implementation, delivery and ongoing innovation and service development.

About you

To be successful in this role, you must have / be:

• Experience as a service manager within CYP / mental health services, knowledgeable in evolving and developing services within a complex health system in a co-produced way
• Experience managing people, including paid staff, volunteers, and trainees, with a positive and proactive leadership style to motivate and support teams to achieve high standards and outcomes
• A people-powered, bold, effective, and thoughtful approach, supporting people to become active participants in their health
• A strategic thinker, able to foresee and address problems and opportunities
• An adept communicator who adapts messaging to the audience and can build strong relationships based on trust and cooperation
• Results-oriented, with a natural drive to meet and exceed quantitative goals, passionate about improving Children and Young People’s emotional wellbeing

Rewards

The role offers a 40-hour workweek with a competitive salary of £30,000 to £35,000 per annum. Benefits include:

• 33 days annual leave, including Bank Holidays (with potential increases depending on length of service)