Service Manager - Cardiology

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent NHS Trust in Manchester is looking for an experienced professional for a role in Hospital Administration. Candidates should possess strong management and leadership skills, with a background in healthcare settings. Responsibilities include team supervision, managing complaints, and collaborating with medical staff. This position offers a chance to contribute to essential patient services in a supportive environment.

Qualifications

• Good standard of Maths and English.
• Experience in Hospital Administration.
• Ability to manage and supervise a team.

Responsibilities

• Managing front-line complaints and assisting with incidents.
• Working with healthcare professionals.
• Supporting outpatient and inpatient services.

Skills

Hospital Administration experience

Team management

Deadline management

Complaint management

Medical staff collaboration

Education

ILM Level 3 in Management and Leadership

Business or IT Qualification

Job description

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Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

We're looking forward to hearing from you!

Person specification

Qualifications

Essential criteria

• Good standard of Maths and English
• ILM Level 3 in Management and Leadership or equivalent

Desirable criteria

• Business or IT Qualification

Experience

Essential criteria

• Experience working in the Hospital Administration setting
• Experience of managing and supervising a team
• Experience of working with medical staff and health care professionals
• Experience of working to deadlines and targets
• Experience of managing front line complaints and assisting with investigating incidents

Desirable criteria

• Extensive experience supporting patient outpatient and inpatient services
• Experience of Finance and supporting income/expenditure

Employer certification / accreditation badges

Documents to download

• Job Description & Person Spec (PDF, 176.4KB)
• Functional Requirements (PDF, 920.2KB)
• Candidate Essential Guide Non Medical (PDF, 1.3MB)