Service Manager - Borehamwood - 1 year maternity cover

Royal Mencap Society; Borehamwood; On-site; GBP 37,000; Full time

Job summary

A leading organization in support services for people with learning disabilities is seeking a Service Manager for a 1-year maternity cover in Borehamwood. The candidate will oversee supported living services, ensuring quality and compliance while leading a team to provide person-centered support. This role comes with a competitive salary, excellent benefits, and ongoing training opportunities in a supportive environment.

Benefits

24 days annual leave plus bank holidays

Ongoing training and development opportunities

Inclusive work environment

Qualifications

• Computer literate and experienced in care management required.
• Key qualities: self-motivation, determination, confidence, passion for positive change.

Responsibilities

• Monitor service quality and ensure compliance.
• Lead and support staff development to maintain high standards.
• Work collaboratively with residents to ensure person-centered support.

Skills

Leadership

Self-motivation

Determination

Confidence

Ability to make decisions under pressure

Education

Experience in care management

Job description

Service Manager - Borehamwood - 1 year maternity cover

£36,528 per annum, pro-rata + excellent benefits

Job Advert

We now have an exciting opportunity for a Service Manager to oversee the management of our Supported Living services in Borehamwood for 1 year, covering maternity leave, starting at the end of August.

At Mencap, we value a diverse and inclusive workplace and actively support the success of our colleagues. We welcome applications from everyone. Join us and be part of Mencap!

Effective leadership is crucial to the success of our services. We have developed an innovative leadership approach called Our Leadership Way. We seek leaders who can demonstrate potential to excel within this framework. We are committed to further developing your potential.

The ideal candidate will ensure our services meet high standards of quality and cost-effectiveness, helping us fulfill the needs of the people we support and promoting genuine involvement and influence. You should be computer literate and experienced in care management. Key qualities include self-motivation, determination, confidence, passion for positive change, and the ability to make tough decisions under pressure.

You must be flexible with your working days, as early, late, or weekend shifts may be required based on service needs. You will also participate in the manager on-call system and be available to cover for other service managers during their leave.

Key Responsibilities: Quality, Leadership, and Relationships

• Work collaboratively with residents and staff to ensure high-quality, person-centered support
• Monitor service quality and ensure full compliance
• Lead by example and support staff development to maintain high standards
• Communicate effectively with families and stakeholders of residents

*All roles are subject to an enhanced DBS check and suitable references.

Why join Mencap?

• 24 days annual leave plus bank holidays (pro-rata for part-time) + benefits including pension and holiday buying options
• Ongoing training and development opportunities
• A supportive, inclusive work environment where your contributions are valued

*Terms and conditions apply based on your contract.

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We support people with learning disabilities, their families, and carers. We advocate for a kinder, fairer, and more inclusive society.

Everyone at Mencap works with people with learning disabilities, either providing support, advice, or as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

We promote respectful, inclusive environments where everyone can be themselves and learn from mistakes.

We have Belonging networks that meet online, open to all colleagues, including groups for Black and Asian colleagues, LGBTQIA+, disabled or with long-term health conditions, women, parents, and carers.

We encourage applications from all backgrounds. We value your personality and values over specific experience. We will provide training to help you succeed in your role.

£36,528 per annum, pro-rata + excellent benefits