Service Manager- BMW & MINI Grimsby

TN United Kingdom; Cambridge; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Service Manager for their BMW & MINI store in Grimsby. This full-time role offers the chance to lead a dedicated team, ensuring exceptional customer service and operational excellence. With a focus on performance and compliance, you will drive the service department's success while enjoying a competitive salary and comprehensive benefits. Join a forward-thinking company that values career development and employee wellbeing, making a significant impact in the automotive sector.

Benefits

25 days annual leave

Life assurance

Pension scheme

Wellbeing support

Employee discounts

Purchase discounts

Company car

Qualifications

• Experience in service leadership within the automotive industry.
• Ability to manage and motivate a diverse team effectively.

Responsibilities

• Lead the service team to ensure high performance and customer satisfaction.
• Oversee daily operations and compliance with industry standards.

Skills

Service Leadership

Team Management

Analytical Skills

Problem-Solving Skills

Stakeholder Management

Job description

**Job Title:** Service Manager - BMW & MINI Grimsby

**Location:** BMW & MINI & BMW Motorcycles Grimsby

**Hours:** 45 hours per week, including Saturday mornings on a rota basis

**Salary:** Competitive, with bonus and OTE scheme, plus company car

**Benefits:** 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discounts, and purchase discounts

**Who We Are:**

Marshall Motor Group, one of the UK’s largest car dealer groups, representing 24 major manufacturers across 143 stores in 34 UK counties. Part of Constellation Automotive Group, offering vast career opportunities.

**The Role:**

Seeking an experienced Service Manager to lead our BMW & MINI store in Grimsby. Responsible for daily operations, customer satisfaction, and profitability. Full-time, permanent, with excellent career prospects.

**Key Responsibilities:**

1. Lead and motivate the service team, ensuring adequate resourcing
2. Drive performance culture, managing rewards and underperformance
3. Oversee service operations, resource levels, and productivity
4. Produce dealership reports aligned with group frameworks
5. Maintain high customer satisfaction levels
6. Ensure compliance with company, manufacturer, and regulatory standards

**Required Experience and Attributes:**

1. Previous service leadership experience
2. Leadership skills to manage a diverse team
3. Professional, calm demeanor with stakeholder management skills
4. Strong analytical and problem-solving skills

If interested, apply online. Our policy promotes equal opportunity and non-discrimination.