Service Manager (Automotive)

Ernest Gordon Recruitment; Birmingham; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Progression

Training

Unlimited Overtime

Door-to-Door

Company Vehicle

Company Benefits

Job summary

Ernest Gordon Recruitment seeks a Service Manager (Automotive) in Birmingham with hybrid and field-based responsibilities. You will lead engineers across the North and Midlands, coordinate schedules, and ensure high-quality service for major blue-chip clients.

The role offers £40,000–£45,000 plus progression, training, unlimited overtime, door-to-door, a company vehicle and extensive benefits, with autonomy in a fast-growing business.

Qualifications

• Experience leading field service teams in an automotive context.
• Strong people management and scheduling abilities.

Responsibilities

• Organise engineers workload and schedules.
• Liaise with clients to ensure service delivery to a high standard.
• Cover a regional patch and engineers across the North/Midlands.
• Provide ongoing support and training.
• Work closely with senior management and other departments.

Skills

Automotive background

People leadership

Scheduling

Client liaison

Job description

Service Manager (Automotive)

£40,000 – £45,000 + Progression + Training + Unlimited Overtime + Door-to-Door + Company Vehicle + Company Benefits

Birmingham, Hyrbid and Field Based

Are you a Service Manager or similar from an Automotive background looking for an autonomous, fast-paced leadership role within a rapidly growing business who work with major blue chip clients across the UK and offer the chance to continually progress your career?

This company are one of the UK leaders in Aftersales Installations for commercial vehicles, working with a broad client base including household names in transport and shipping. They are undergoing a period of major growth and due to this are looking to grow their friendly engineering team.

In this varied role you will be responsible for engineers across the North and Midlands region as you organise their schedules and workload. You will also provide training and ongoing support in addition to liaising with clients to ensure they are satisfied with service levels and provide necessary support as you work closely with members of senior leadership and other departments.

This role would suit a Service Manager or similar from an Automotive background looking for a fast growing company that offer specialist training, autonomy and the chance to continually progress your career.

The Role:

• Organise engineers workload and schedules
• Liaise with clients to ensure service delivery to a high standard
• Cover a regional patch and engineers across the North/Midlands
• Provide ongoing support and training
• Work closely with senior management and other departments

The Person:

• Field Service Manager
• Automotive or similar background
• Full UK Driving Licence

Service Manager, Field, Team Leader, Automotive, Operations, Leadership, Engineering, Mobile, Telematics, Commercial, HGVs, Vans, Plant, Midlands, Birmingham, Derby, Nottingham, Leicester

Reference: BBBH27809

We are an equal opportunities employer and welcome applications from all suitable candidates.

The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.