Service Manager

Cartrefi Cymru; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community support service provider in Flintshire is seeking a Service Manager to oversee operations and support for individuals with learning disabilities. This role involves team leadership, fostering relationships, and ensuring high-quality service delivery. Candidates should have relevant experience and a Level 5 qualification in Health and Social Care. Competitive salary and benefits are offered including extensive training and development opportunities.

Benefits

Excellent training and development opportunities

25 days annual leave, increasing with service

Health and Wellbeing programme

Company pension

Cycle to work scheme

Qualifications

• Experience supporting individuals with learning disabilities.
• Level 5 qualification in Health and Social Care (or working towards).
• Ability to communicate effectively and influence others.
• Must have a driver's license and vehicle for transport.

Responsibilities

• Manage the day-to-day operations of support services.
• Provide leadership and develop the team.
• Build relationships with all stakeholders.
• Ensure quality, person-centered support.

Skills

Experience supporting people with learning difficulties in a social care setting

Effective communication

Strong caring nature

Understanding of Care Council for Wales Code of Practice

Flexibility to work shifts

Education

Level 5 qualification in Health and Social Care

Job description

Overview

Come and make a real difference: we’re looking for a Service Manager to help make everyday remarkable for our friendly teams cross two of our services in Flintshire and Denbighshire.

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Service Manager, you can play a vital role in this.

Role details

Role: Service Manager

Location: Flintshire and Denbighshire

Hours: Full time 37 hours per week. Your shift pattern will include weekends and sleep-ins

Salary: £32,669pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile

Contract: Permanent

Interviews: We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity

Click here to learn more about growing your career at Cartrefi Cymru.

What you’ll be doing

As Service Manager you’ll be responsible for the day-to-day operation and management of the support service as well as proactively engaging with the continued development of the service. You’ll provide motivational leadership and direction to your team, enabling them to provide quality, person centred support to the people we support. You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action.

You’ll carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person-centred and relationship-centred Active Support. You’ll manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem solve and develop.

Above all else your focus will be on achieving the highest levels of support and independence for the people we support to make everyday remarkable.

Who we are looking for

We’d love to hear from you if you have:

• experience supporting people with learning difficulties in a social care setting
• Level 5 qualification in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• effective communication and the ability to influence others
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this
• a drivers licence and happy to travel for meetings and training.

Our Benefits

• Excellent training and development opportunities to achieve qualifications
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Benevolent Fund, confidential financial wellbeing resource available to our colleagues
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Refer a Friend - Referral Programme
• Company pension
• Cycle to work scheme
• Benefits and discount platform
• Eligibility for Blue Light discount card
• And much much more…..

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.