Service Manager

LSCft; Preston; On-site; GBP 60,000 - 70,000; Full time

Job summary

LSCFT in Lancashire and South Cumbria invites applications for the Service Manager role within the Central and West CYP service. The post holder will oversee operational management of CYP services, ensuring patient pathways meet quality and performance targets and leading multi-disciplinary teams to deliver high‑quality care for children and young people.

You will collaborate with internal service managers, commissioners and providers, drive transformation agendas, and work to empower autonomous

Qualifications

• Master's degree or working toward one with relevant experience.
• Commitment to continuing professional development to improve and update specialist knowledge.
• Registered nurse/occupational therapist or social worker with approved professional body.

Responsibilities

• Operational management of services within a locality base.
• Lead, develop and manage multi-disciplinary teams to deliver high-quality care.
• Collaborate with internal service managers and external stakeholders (commissioners, NHS, and partners).
• Work to align with Trust objectives and uphold compassionate care.

Skills

Operational management

Project management

Budget management

Education

Master's degree

CPD in specialist field

Registration (Nurse/OT/Social Worker)

Job description

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.

As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

• Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
• Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children's nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.

An opportunity has arisen to join the Central and West CYP service as the Service Manager. We are looking for an euthanistic, motivated individual to support with the overall delivery of services in CYP and also the exciting transformation agendas taking place.

We are looking for an individual with ideally experience of working in CYP services and previous management experience. The post holder must be committed to working with our system partners to improve the offer to children and young people locally.

Main duties of the job

The post holder is responsible for the operational management of services within a locality base. They will ensure that service lines deliver patient pathways that meet all quality and operational performance targets and that these are monitored and tracked. The post holder will lead, develop and manage teams within a portfolio to ensure that our services provide a high quality care for our service users

The post holder will be required to form effective working relationships internally by working collaboratively with other service managers of different multi‑disciplinary teams, and external with clinical commissioning groups. Effective communication and interaction will also be required with stakeholders in other networks and with external stakeholders such as commissioners and other service providers, both NHS and voluntary sector.

The post holder will work in line with the Trust's corporate objectives and will be expected to make a positive contribution to the provision of health services.

The post holder will be expected to work in line with the Trust values and behave in a manner that facilitates the development of autonomous teams and individuals that are empowered, engaged and committed to continually delivering excellent care with compassion.

Working for our organisation

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi‑time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Detailed job description and main responsibilities

For more details on this vacancy please review the attached job description and person specification.

Person specification

Qualifications

• Educated to relevant master's degree or prepared to study towards masters with demonstrable equivalent experience
• Participation in continuing professional development to improve and update specialist knowledge
• First level registered nurse/occupational therapist or social worker with approved professional body.

Experience

• Experience of operational management
• Experience of successful project management.
• Experience of managing a budget.

Knowledge

• Detailed understanding and experience of the operation healthcare services and performance targets
• Proven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines.

You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within four weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.

Please note that further communication from LSCFT will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCFT to contact them.

Please ensure that you read the person specification as your application will be measured against this document.

If you use AI to assist with your application, you must declare this. Undeclared use may result in withdrawal. Please ensure your application reflects your own skills and experiences. While AI tools can assist, they may produce generic or inaccurate content. We encourage you to provide personal examples that demonstrate how you meet the essential criteria.

For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s).

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.