Service Manager

Verto People, Ltd.; Portsmouth; On-site; GBP 44,000 - 60,000; Full time

Job summary

A global manufacturer of industrial products seeks a Service Manager / Engineering Manager / Head of Services to oversee the service department. With 7-10 years of experience in pumps or rotating equipment, the successful candidate will lead a team, optimize operations, and ensure safety compliance while driving service growth.

Benefits

Bonus Structure

401k

Full health Insurance

Qualifications

• 7–10 years of hands-on experience with pumps and/or rotating equipment.
• Proven background in personnel management and leadership.
• Strong leadership skills with the ability to inspire team performance.

Responsibilities

• Oversee daily activities of Service Coordinators and Technicians.
• Refine operational standards within the Service Department.
• Provide technical training to ensure department effectiveness.

Skills

Leadership

Team Management

Technical Knowledge

Operational Standards

Safety Compliance

Job description

A Service Manager / Engineering Manager / Head of Services is required to join a global manufacturer of pumps, rotating equipment, and a range of other industrial products in the Dallas Area.

The skilled Service Manager / Engineering Manager / Head of Services will come from a background servicing pumps and rotating equipment.

Package:

$60,000 - $80,000

Bonus Structure

401k

Full health Insurance

A Service Manager / Engineering Manager / Head of Services Responsibilities:

• Oversees the daily activities of Service Coordinators and Technicians, with a strong focus on the successful execution of service jobs.
• Continuously refines and enhances operational standards within the Service Department.
• Provides safety, technical, and procedural training as needed to ensure department effectiveness.
• Organizes the shop to meet operational objectives and advises the VP of Operations on staffing needs.
• Supervises departmental operations to ensure optimal manpower usage and adherence to customer specifications.
• Collaborates with Sales Professionals to create technical proposals and deliver tailored customer support.
• Coordinates with the Safety Coordinator to ensure compliance with company safety protocols in both field and shop environments.
• Partners with the Customer Service Manager to drive long-term service growth and strategic operational goals.

A Service Manager / Engineering Manager / Head of Services Requirements:

• A minimum of 7–10 years of hands-on experience with pumps and/or other types of rotating equipment.
• Proven background in managing personnel and leading teams.
• Strong leadership skills with the ability to inspire team performance and meet objectives.
• Resides in either Dallas, Fort Worth or Grand Prairie