Service Manager

Voyage Care; Peterborough; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Stream: draw up to 40% of pay as it is

Blue Light Card discounts

GP access 24/7/365

Cash plans for colleagues

Enhanced retirement leave

Long service awards

Training and career development

Job summary

Voyage Care in Peterborough area is seeking a Registered Service Manager to lead a well-established residential service. You will guide a skilled team, ensure high-quality care, compliance and person-centred support, and drive positive outcomes for adults with learning disabilities and complex needs.

You’ll collaborate with families, healthcare professionals and local commissioners, shaping service development while maintaining strong community links and a warm, supportive culture across the

Qualifications

• Experience working within Learning Disability services.
• Experience supporting people with complex care needs.
• Knowledge of epilepsy and physical disabilities in care settings.
• Excellent leadership and people management skills.
• Strong understanding of CQC expectations and quality standards.
• Excellent communication and relationship-building abilities.
• Level 5 qualification in Health and Social Care, or willingness to achieve this.

Responsibilities

• Managing the day-to-day running of the service.
• Leading, developing and motivating your team.
• Completing supervisions, appraisals and performance management.
• Supporting recruitment, onboarding and colleague development.
• Ensuring regulatory, legislative and company standards are met.
• Completing audits, action plans and service reviews.
• Managing service budgets and resources effectively.
• Developing and maintaining positive relationships with families and professionals.
• Promoting person-centred practice and positive outcomes for the people we support.
• Participating in the on-call rota as required.

Skills

Leadership

People management

Communication

Regulatory knowledge

Learning disability experience

Complex care needs experience

Relationship building

Education

Level 5 Health & Social Care

Job description

Registered Service Manager

Market Deeping/Peterborough Area-Up to £38,000 per annum

Join Voyage Care and Feel Valued

At Voyage Care, we know that great managers create great services. That's why we reward your dedication with:

• Stream, giving you the flexibility to draw upon up to 40% of your pay as it is earned
• Funded Blue Light Card with hundreds of discounts at high street retailers
• 24/7/365 GP access for you and your family
• Cash plans for colleagues and their families
• Enhanced retirement leave
• Long service awards
• Ongoing training and career development opportunities

Are you ready to lead a service where quality, stability and person-centred support are already thriving? We're looking for a passionate and inspiring Registered Service Manager to lead one of our well-established residential services in the Peterborough area. This is a fantastic opportunity to take the reins of a highly regarded service with an excellent reputation, a stable and experienced team, and a warm, welcoming culture that has been carefully developed over many years.

Supporting eight adults with learning disabilities, physical disabilities, autism, epilepsy and complex care needs, this service is all about helping people live fulfilling lives, maintain strong community connections and achieve meaningful outcomes. The people we support enjoy active and engaging lives, supported by a dedicated team who are passionate about delivering high-quality care. Community involvement, meaningful activities and strong family relationships are at the heart of everything we do.

The Role

As Registered Service Manager, you'll lead a skilled and established team, ensuring the highest standards of care, quality and compliance are maintained while bringing your own ideas and leadership style to help the service continue to flourish.

You’ll work closely with families, healthcare professionals, commissioners and internal stakeholders to ensure we continue delivering exceptional support and positive outcomes.

Responsibilities

• Managing the day-to-day running of the service
• Leading, developing and motivating your team
• Completing supervisions, appraisals and performance management
• Supporting recruitment, onboarding and colleague development
• Ensuring regulatory, legislative and company standards are met
• Completing audits, action plans and service reviews
• Managing service budgets and resources effectively
• Developing and maintaining positive relationships with families and professionals
• Promoting person-centred practice and positive outcomes for the people we support
• Participating in the on-call rota as required

What We're Looking For

• Experience working within Learning Disability services
• Experience supporting people with complex care needs
• Knowledge of supporting individuals with epilepsy and physical disabilities
• Strong leadership and people management skills
• A good understanding of CQC expectations and quality standards
• Excellent communication and relationship-building abilities
• A Level 5 qualification in Health and Social Care, or willingness to achieve this
• Previous Registered Manager experience, or experience as a Deputy Manager ready to take the next step

Why You'll Love This Role

This isn't a turnaround service.

It's a well-established, well-respected home with:

• A fully staffed and experienced team
• Excellent compliance and training standards
• Strong support from an experienced Deputy Manager and Senior Team
• Positive relationships with families and local professionals
• A welcoming, community-focused culture
• Opportunities to bring fresh ideas and continue developing an already successful service

If you're looking for a role where you can make a genuine impact while joining a service with strong foundations and a fantastic reputation, we'd love to hear from you.

Why Choose Voyage Care?

We embrace people's differences and encourage you to Be You. As long as you've got the passion to make someone's life better, we'll give you the training, support and opportunities you need to build a rewarding career.

We encourage our colleagues to Grow Together, offering excellent training, career progression and long-term job security within one of the UK's leading social care providers.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references