Service Manager

Allscreens Nationwide Ltd; Peacehaven; On-site; GBP 36,000 - 39,000; Full time

Benefits offered by this job

High quality training

Paid enhanced DBS check

Blue Light Card discounts

Pension scheme with life assurance

Health portal and counselling

Recommend a Friend scheme

Job summary

Avenues Group seeks a Service Manager to oversee two services in Chobham and Woking, Surrey, supporting adults with learning disabilities, brain injuries and autism. You will lead shifts, coach staff and ensure high-quality, person-centred care with active involvement in budgets and reports.

You will be the Registered Manager with CQC, driving practice leadership, staff development and safe, compliant services while maintaining a positive, can-do culture.

Qualifications

• Experience and commitment to delivering high quality service.
• Ability to coach and develop a team with practice leadership.
• Experience with complex health needs and non-verbal individuals.

Responsibilities

• Lead shifts and manage a team to deliver person-centred support.
• Manage budgets, monthly reports, and service transitions.
• Oversee recruitment, development and line management of staff.
• Weekend on-call duties as required.

Skills

Coaching

Leadership

Training

Budgeting

On-call

Education

Level 5 diploma or equivalent experience

Job description

Service Manager - Chobham and Woking, Surrey

Full time hours

Closing Date: 1st of September 2026

Avenues is a community where people smile, laugh, grow and achieve great things.

We are looking for a Service Manager to join us across our two services in Chobham and Woking, Surrey. The role involves supporting adults with learning disabilities, brain injuries and autism, including people who are non-verbal and may display behaviours that challenge.

You will have the amazing opportunity to make a wonderful impact on people’s lives and to build and lead a great team who you will support on shifts as part of the role, receiving full support from the beginning of your journey with us.

We just ask that you share our values and you have a fun, positive and can do attitude!

In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example. Acting as a role model you will empower the people we support to have active and fulfilling lives aligned with their needs and aspirations. You will be responsible for transitions of the people we support, Rotas’, support plans, managing budgets, and monthly reports as well as recruitment, development and management of staff. On call duties will also be included.

Due to the role, a majority of the working week will be Monday-Friday 9-5; however, there is some flexibility to adjust these hours across the week to suit the service. There could be some occasional shift work where you will need to observe practices and ensure standards are being maintained across the services. There is also an aspect of on call required within the role.

The ideal Service Manager looks like this:

Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.

Work with the Senior Operations Manager and be the Registered Manager with CQC to deliver safe, high quality services for the people supported.

Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership with to develop and align practice.

Understands the balance between keeping the person safe and positive risk taking.

Deliver best practice based on Positive Behavioral Support principles, adopting Active Support and delivering high quality person centered support.

Level 5 diploma or equivalent experience.

Able to look at budgets and financial information to support the service remain financially viable.

Desirable to hold a valid driving license and have access to own vehicle.

**Experience of working within Complex health needs, supporting people are non verbal and have profound learning disabilities**

For more details about the role, please have a look at the role profile.

Benefits you can expect:

• High quality training that supports your career development.
• Paid enhanced DBS check.
• Shopping discount via Blue Light Card and The Bene£its website.
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Recommend a Friend scheme – earn up to £500.

Service Manager

Company: Avenues Group Salary: £37,080 Hours: Full-time Location: GU24 8DD Working pattern: On-site Job type: Permanent Posting date: 24 Aug 2026 Closing date: 1 Sept 2026

Summary

Service Manager - Chobham and Woking, Surrey

Full time hours

£37.080 per annum pro rata

Closing Date: 1st of September 2026

Avenues is a community where people smile, laugh, grow and achieve great things.

We are looking for a Service Manager to join us across our two services in Chobham and Woking, Surrey. The role involves supporting adults with learning disabilities, brain injuries and autism, including people who are non-verbal and may display behaviours that challenge.

You will have the amazing opportunity to make a wonderful impact on people’s lives and to build and lead a great team who you will support on shifts as part of the role, receiving full support from the beginning of your journey with us.

We just ask that you share our values and you have a fun, positive and can do attitude!

In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example. Acting as a role model you will empower the people we support to have active and fulfilling lives aligned with their needs and aspirations. You will be responsible for transitions of the people we support, Rotas’, support plans, managing budgets, and monthly reports as well as recruitment, development and management of staff. On call duties will also be included.

Due to the role, a majority of the working week will be Monday-Friday 9-5; however, there is some flexibility to adjust these hours across the week to suit the service. There could be some occasional shift work where you will need to observe practices and ensure standards are being maintained across the services. There is also an aspect of on call required within the role.

The ideal Service Manager looks like this:

Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.

Work with the Senior Operations Manager and be the Registered Manager with CQC to deliver safe, high quality services for the people supported.

Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership with to develop and align practice.

Understands the balance between keeping the person safe and positive risk taking.

Deliver best practice based on Positive Behavioral Support principles, adopting Active Support and delivering high quality person centered support.

Level 5 diploma or equivalent experience.

Able to look at budgets and financial information to support the service remain financially viable.

Desirable to hold a valid driving license and have access to own vehicle.

**Experience of working within Complex health needs, supporting people are non verbal and have profound learning disabilities**

For more details about the role, please have a look at the role profile.

Benefits you can expect:

• £ 37,080 per annum
• High quality training that supports your career development.
• Paid enhanced DBS check.
• Flexible working.
• Shopping discount via Blue Light Card and The Bene£its website.
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Recommend a Friend scheme – earn up to £500.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.