Service Manager

HCRG Care Group; Oldham; On-site; GBP 40,000; Full time

Job summary

A community health service provider in Oldham is seeking an experienced Service Manager to oversee the Sexual Health Hub. You will lead a multidisciplinary team, manage budgets and KPIs, and ensure high-quality services while advocating for community health. This full-time position offers a salary of £40,000 and various employee benefits, including wellness support and career development opportunities.

Benefits

Salary of £40,000 depending on experience

Pension access

Discounts via My Reward Hub

Access to wages as earned

Mental and physical wellbeing support

Continuing professional development opportunities

Innovation funding for new ideas

Qualifications

• Proven leadership skills with clinical and non-clinical teams.
• Experience with financial and budget management.
• CQC Registered Manager status.

Responsibilities

• Lead multidisciplinary team in delivering high standards of care.
• Monitor and evaluate service outcomes for quality improvement.
• Implement strategic plans for sexual health services.

Skills

Leadership skills

Budget management

Communication skills

Team motivation

Data analysis

Job description

The role of Service Manager involves working closely with the senior team, General Manager, and Clinical Lead to effectively manage budgets, uphold safety standards, and meet contractual and performance requirements.

Key responsibilities include providing leadership and professional development for staff, overseeing resource and budget management, and ensuring compliance with legal and professional standards.

The Service Manager will focus on quality improvement by monitoring service outcomes and implementing evidence-based practices. Additionally, the role involves advocating for sexual health within the community, engaging in outreach and education, fostering local partnerships, and participating in strategic planning to enhance and expand services. By prioritising a positive patient experience and continuous improvement, the Service Manager will play a crucial role in advancing public health goals.

This is a full time role working 37.5 hours across the week at our Sexual Health service in Oldham, Bury and Rochdale.

Interviews planned for week commencing 13th October.

Main duties of the job

• Lead a multidisciplinary team, ensuring high standards of clinical care and operational efficiency.
• Provide direction, support, and professional development opportunities for staff.
• Oversee line management responsibilities, including performance management, appraisals, and personal development.
• Oversee a range of sexual health services, ensuring they are accessible, confidential, and tailored to diverse populations.
• Monitor and evaluate service outcomes, implementing improvements and evidence-based practices.
• Develop and implement strategic plans to expand and improve sexual health services.
• Identify opportunities for service growth, partnerships, and funding.

Please see the attached job description for a full list of job responsibilities.

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Job responsibilities

• Proven leadership skills, with experience leading professional, clinical, and non-clinical teams.
• Experience managing KPIs, writing complex reports, and analysing data for diverse audiences.
• Demonstrated financial and budget management expertise.
• Strong negotiation, influencing, and communication skills.
• CQC Registered Manager status.
• Ability to motivate teams and support cross-team collaboration.
• Proven ability to identify process gaps and deliver solutions.

The successful applicant must hold a current UK driving license and have access to a car on a daily basis for transportation to clinic bases, meetings, events both locally and nationally.

We are seeking a dedicated Service Manager to lead the Oldham, Bury, and Rochdale Sexual Health Hub, ensuring the delivery of accessible, confidential, and high-quality services that address the diverse needs of the community.

You will feel valued as a Service Manager within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £40,000 (depending on experience) with access to our group pension
• Free tea, coffeeand milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year

Person Specification

General Requirements

• Click Apply for this job above to view the Job Description on our career site
• Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.