Service Manager

Domus Recruitment; Manchester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A national organisation seeks a CQC Registered Service Manager in Manchester to oversee a Community Mental Health Service for adults with complex needs. Candidates must have management experience in Health and Social Care and a Level 5 qualification or be willing to obtain one. The role includes ensuring high-quality care, leading staff teams, and managing resources effectively. Excellent support, flexible working, and opportunities for career progression are offered.

Benefits

Paid holiday – 5.6 weeks per year

Full training

Opportunities for development and career progression

Free DBS

Qualifications

• CQC Registered Service Manager role overseeing mental health services.
• Management experience and Level 5 qualification required.
• Knowledge of care standards and strong communication skills necessary.

Responsibilities

• Direct day-to-day running of services ensuring high-quality care.
• Lead and support staff teams for exceptional care delivery.
• Manage rotas, budgets, and build relationships with stakeholders.

Skills

Management experience within Health and Social Care

Knowledge of current CQC care standards

Good written and verbal communication

Ability to work with sensitivity and urgency

Confidentiality awareness

Flexibility and workload prioritization

Education

Level 5 qualification in Health and Social Care

Job description

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Are you a compassionate and confident leader with a passion for mental health support? We are seeking a CQC Registered Service Manager to oversee our Community Mental Health Service supporting adults with complex mental health needs and associated conditions.

This a great opportunity to work for a national organisation who specialise in supporting Adults with Learning Disabilities and Mental health needs.

Key Responsibilities of a Registered Manager

• Take on the role of Service Manager directing the day-to-day running of the services to ensure the provision of high quality, safe care and support in accordance with CQC standards;
• Lead, develop, and support staff teams to provide exceptional care
• Maintain person-centred care plans and risk assessments
• Ensure robust safeguarding and quality assurance processes are in place
• Manage rotas, budgets, and resources efficiently
• Build strong relationships with families, commissioners, and professionals

Registered Manager Requirements:

• Management experience within the Health and Social Care
• Hold a Level 5 qualification in Health and Social Care or be willing to work towards this;
• Able to demonstrate knowledge of the current CQC care standards in order to help ensure our service is Safe, Caring, Effective, Responsive and Well-led;
• Computer literate, with good levels of written and verbal communication;
• Experience of note-taking, to provide meaningful records of meetings with staff, residents and their families, and outside agencies;
• Caring, patient and approachable, able to work with sensitivity as well as urgency where necessary;
• Awareness of the importance of confidentiality is essential;
• Experience of managing training and HR issues, and be familiar with safe recruitment processes;
• Flexible and able to prioritise their workload, sometimes under pressure, in an extremely busy setting.
• Excellent support from an experienced team
• Paid holiday – 5.6 weeks per year
• Full training
• Opportunities for development and career progression
• Free DBS

If you are interested in the above position please apply, or for more information contact Cameron Lawrie at Domus Recruitment.
As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.