Service Manager

Domus Recruitment; Maidstone; On-site; GBP 35,000 - 45,000; Full time

Job summary

A recruitment agency is seeking a Service Manager in Maidstone to lead a team within a supported housing environment. You will oversee service performance and financial management while supporting young people. Ideal candidates will have managerial experience, strong leadership skills, and knowledge of Ofsted Regulations. Benefits include up to 30 days annual leave and a contributory pension plan.

Benefits

25 days annual leave

Occupational sick pay

24/7 employee advice service

Cycle to Work scheme

Financial wellbeing support

Attractive contributory pension plan

Life assurance

Qualifications

• Previous experience in a managerial role within a similar service.
• Experience working with Young People is essential.
• Knowledge of Ofsted Regulations.
• Proven ability to liaise with statutory and voluntary partners.
• Full valid driving licence is essential.

Responsibilities

• Develop and maintain relationships with partners and stakeholders.
• Oversee overall delivery and financial performance of the service.
• Manage recruitment, performance, and development of staff.
• Ensure health and safety within the service.

Skills

Interpersonal skills

Leadership

Problem-solving

Communication skills

Compassionate and caring approach

Job description

Overview

Domus are looking for a Services Manager in Canterbury to support a number of Young People within Supported Housing accommodations. Reporting into the Registered Manager (OFSTED), you will lead a team of dedicated Support Workers in leading the overall delivery of the service, through the management of the team and liaison.

Responsibilities

• Developing and maintaining relationships with partners, key stakeholders and external agencies
• Overseeing the overall delivery of the service
• Working closely with internal and external partners to achieve KPI’s
• Overseeing the service’s financial performance and managing the budget
• Managing the recruitment, performance and development of staff
• Flexibility around working hours is expected in accordance with the needs of the service
• Responsibility for health and safety in the service

The ideal candidate will have

• Previous experience of working in a managerial role within a similar service, able to demonstrate strong interpersonal, leadership and problem-solving skills
• Experience of working with Young People is essential
• Knowledge of Ofsted Regulations
• Strong communication skills and the ability to remain calm under pressure
• Compassionate, caring, and hard working with a hands-on approach to support
• Experience of working in a personalised way supporting service users to maximise opportunities for personal development
• Proven ability to liaise effectively with statutory and voluntary partners
• Travel is a requirement of the role; a full valid driving licence is essential

Benefits

• 25 days annual leave (rising to a maximum of 30 days) plus bank holidays
• Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
• Confidential 24/7 employee advice service (Includes medical and legal advice)
• Cycle to Work scheme
• Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
• Attractive contributory pension plan
• Life assurance

How to apply

If you are interested in the above vacancy, please contact Michael White at Domus Recruitment.

Don’t keep a good thing to yourself – Recommend a friend!!

If you are not looking, then perhaps you know someone who is and we will reward you with our recommend a friend scheme – £300 pounds if we place them into work and we do not already have them on our database

Job Info

• Job Title: Service Manager
• Company: Domus Recruitment
• Location: Maidstone, Kent
• Posted: Sep 10th 2025
• Closes: Oct 11th 2025
• Sector: Management
• Contract: Permanent
• Hours: Full Time