Service Manager

Merco Medical Staffing Ltd; Llanelli; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading neurorehabilitation service in Llanelli seeks a passionate Service Manager to lead a dedicated team providing life-changing support. This role requires strong managerial abilities and a deep understanding of care services, along with a commitment to excellence and compliance with regulatory standards.

Benefits

Competitive salary up to £49,440 per annum

38 days annual leave

Company pension scheme

Health Cash Plan

Training and development opportunities

Qualifications

• Proven management experience within health or social care.
• Strong understanding of neurorehabilitation or complex needs services is desirable.
• Knowledge of relevant legislation and best practices.

Responsibilities

• Leading and managing a committed team of professionals.
• Driving compliance with CQC and relevant legislation.
• Managing staffing, budgets, recruitment, and service development.

Skills

Leadership

Management

Operational Excellence

Decision Making

Education

QCF/NVQ Level 5 in Health and Social Care

Job description

Are you an experienced leader in health and social care looking for your next challenge? We’re working on behalf of an established and reputable neurorehabilitation service to recruit a Service Manager who can make a real difference in people’s lives.

This is a rare opportunity to join a highly specialist service in Llanelli that provides life-changing support to individuals recovering from acquired brain injuries. You’ll lead a passionate, multidisciplinary team and be responsible for delivering outstanding care while driving operational excellence and innovation.

What You’ll Be Doing:

• Leading and managing a committed team of professionals, including clinical staff
• Ensuring delivery of person-centred, high-quality care tailored to individual needs
• Driving compliance with CQC and relevant health & social care legislation
• Managing staffing, budgets, recruitment, and service development
• Acting as a key representative to external partners, referrers, and commissioners
• Implementing annual business plans to support service growth
• Promoting a positive, inclusive culture and staff wellbeing across the service

This is a hands-on leadership role where your ability to inspire and motivate others will be vital. You’ll need to be a confident decision-maker who can manage change and build strong professional relationships internally and externally.

What We’re Looking For:

• QCF/NVQ Level 5 in Health and Social Care (or equivalent)
• Proven management experience within health or social care
• Strong understanding of neurorehabilitation or complex needs services (desirable)
• Knowledge of relevant legislation, best practice, and regulatory requirements
• Excellent leadership, financial, and operational skills
• Experience with staff supervision, performance management, and service improvement
• A genuine passion for making a difference in people’s lives

What’s in it for You:

• Competitive salary up to £49,440 per annum (DOE)
• 38 days annual leave (inclusive of bank holidays)
• Buy or sell up to 5 days annual leave
• Company pension scheme
• Health Cash Plan & Employee Assistance Programme
• Group Life Assurance
• Free on-site parking
• Training, development, and leadership coaching
• Long service and staff recognition awards

This is more than a job – it’s a chance to build a meaningful career in a rewarding and specialist environment. You'll be part of a team that values compassion, integrity, and excellence, while being supported in your own professional growth.

Ready to take the lead?

Click Apply Now to join a service and organisation where your impact will be felt – every single day.