Service Manager

KPI People; Ipswich; On-site; GBP 33,000 - 43,000; Full time

Job summary

A busy franchised dealership is seeking an experienced Service Manager in Ipswich. The role requires a minimum of 3 years’ experience and a full UK driving licence. Responsibilities include leading a team to achieve customer service excellence and managing departmental profitability. A competitive salary package is offered, including a company car and extensive benefits.

Benefits

Company car

Fuel card

25 days holiday rising to 28

Qualifications

• Minimum of 3 years’ Service Manager experience.
• Full UK Driving Licence.

Responsibilities

• Organise, coach, motivate and lead your workshop & front of house team.
• Delivering dealership and manufacturer budgets.
• Monitor, develop and improve CSI and customer experience.

Skills

Coaching

Customer service

Team leadership

Financial management

Job description

Overview

Service Manager – Ipswich –
Basic Salary - £33,000 –
OTE - £43,000 –
Company Car + Fuel Card –
Extensive Benefits Package -

Our client, a busy franchised main dealership, in Ipswich has the requirement for an experienced Service Manager to join theirmanagement team.

Responsibilities

• Organise, coach, motivate and lead your workshop & front of house team
• Ensuring the very highest levels of customer service every time.
• Departmental profitability
• Delivering dealership and manufacturer budgets
• Controlling expenses
• Recruitment and selection, staff coaching and motivation
• Optimising workshop capacity and utilisation
• Installing, and maintaining processes
• Monitor, develop and improve CSI and customer experience

Experience, Skills & Qualifications

Essential Requirements:
Minimum of 3 years’ Service Manager experience
Full UK Driving Licence

Desirable Requirements:
Franchised Dealership Experience
Pinnacle Experience

Remuneration & Benefits

• Basic Salary of £33,000
• On Target Earnings of £43,000
• Use of Company Vehicle and Fuel Card
• Extensive Benefits Package
• 25 days Holiday Rising to 28