Service Manager

Oxleas NHS Foundation Trust; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Oxleas NHS Foundation Trust is seeking an experienced health or social care manager to join the Directorate Management team with responsibility for the Adult Inpatient Services portfolio within the Acute & Crisis Mental Health Directorate. The role requires substantial NHS management experience and a track record of leading clinical and multi-disciplinary teams to deliver service improvements.

The post holder will ensure safe, high-quality care, robust governance, and active engagement with

Qualifications

• Substantial management experience within the NHS.
• Experience of working in mental health services in a management role with clinicians, multi-disciplinary teams, service users and carers.
• Ability to deliver service improvement and portfolio management in collaboration with colleagues.

Responsibilities

• Provide timely, efficient and effective operational service management for the Adult Inpatient Services portfolio within the Acute and Crisis Directorate.
• Ensure patient safety and excellent service quality across the Directorate as the primary priority.
• Maintain governance arrangements within teams in line with Trust Policy and drive quality improvement initiatives.
• Engage with other agencies and services to support system-wide improvements and effective stakeholder engagement.

Job description

We're looking for a talented and experienced health or social care manager to join our Directorate Management team.

The Acute & Crisis Mental Health Directorate oversees the Patient Flow Pathway, Inpatient Units, and Crisis Care Pathways for adults over 18 years old across the boroughs of Bexley, Bromley and Greenwich.

This role is specific to the management of Adult Inpatient Services portfolio.

We seek candidates who are self-motivated, enthusiastic and thorough, who appreciate the value of team working with corporate, directorate and system colleagues.

You will have substantial management experience within the NHS, and demonstrable experience of working in mental health services in a management role with clinicians, multi-disciplinary teams, service users and carers to deliver service improvement and the knowledge and skills required to effectively manage the portfolio in collaboration colleagues.

You will have excellent leadership skills and a history of delivering change projects and expressing the impact and benefits to the trust, to staff and to service users alongside experience of effective engagement of other agencies and services where required.

The post holder has responsibility for the operational management of their portfolio within the Acute and Crisis Directorate. They will provide timely, efficient, and effective operational service management for all specialties, within their span of control, in the Directorate.

• Specific objectives for successful performance in this role will be agreed with the Associate Director and reviewed regularly
• As the primary priority, ensure patient safety and excellent service quality across the Directorate
• Ensure governance arrangements within teams are implemented in line with Trust Policy
• Work with Directorate colleagues to design and implement quality improvement initiatives in the span of control

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our Purpose Is To Improve Lives By Providing The Best Possible Care To Our Patients And Their Families. This Is Strengthened By Our New Values

• We’re Kind
• We’re Fair
• We Listen
• We Care

For further details / informal visits contact: Name: Paul Beynon Job title: Associate Director Email address: [e-mail] Telephone number: 07717 302969

Please contact Executive Assistant, Courtney Robinson, if you would like to arrange an informal discussion about this position:

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