Service Manager

www.findapprenticeship.service.gov.uk - Jobboard; Bristol; On-site; GBP 42,000; Part time

Job summary

A leading sexual health charity in Bristol is looking for a part-time Service Manager. In this role, you will manage integrated sexual health services for those under 25. Candidates should have experience in healthcare or charity service management and the ability to work with various stakeholders. Benefits include a 4 Day Week with no reduction in salary, flexible working, and generous annual leave. Closing date for applications is 26/08/2025.

Benefits

4 Day Week program

28 days annual leave plus bank holidays

Sick pay

Flexible working

Cycle to Work scheme

Employee Assistance Programme

Training and development opportunities

Qualifications

• Experience in a healthcare or charity setting is essential.
• Proven ability to collaborate with various stakeholders.
• Skills in managing and analyzing KPIs.

Responsibilities

• Manage integrated sexual health services for those under 25.
• Work within a small, friendly team in Bristol.
• Support the implementation of the 4 Day Week program.

Skills

Experience of working with external stakeholders

Experience of operational/service management

Understanding and experience of managing KPIs

Job description

We are 4 Day Week employer

Purpose of the role

An exciting opportunity has arisen to join our small, friendly and busy team in Bristol as a service manager. Brook Bristol is part of YUNO sexual health and provides integrated sexual health services to those under 25.


Essential criteria


Experience of working with external stakeholders
Experience of operational/service management within a healthcare or charity setting
Understanding and experience of managing KPIs


To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:


Hours: Part-Time


(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)


Contract: Permanent
Location: Bristol
Salary: £41,042 per annum pro rata
Closing date: 26/08/2025
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.



About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.

Benefits of working for Brook:


4 Day Week (Working 20% hours less without salary decrease)
Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
Sick pay (from 3 up to 12 weeks fully paid)
Flexible working
Gratitude scheme
Assisted purchase scheme
Cycle to Work up to £1k
Employee Assistance Programme (EAP)
Long service awards
Maternity and paternity pay
Pension scheme – with contributions matched up to a maximum of 4%
Training and development opportunities
Coaching


Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.

Thank you for your interest in working for Brook.


Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.