Service Manager

Voyage-Care; Branston; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Stream pay option

Blue Light Card

24/7 doctor line

Cash plans for colleagues and families

Enhanced retirement leave

Long service awards

Job summary

Voyage Care is seeking a Registered Service Manager for the Burton on Trent service. You will oversee day-to-day operations, coordinate care planning, and work with authorities, healthcare professionals and families to enhance independence and positive outcomes.

The role involves leading a team, ensuring regulatory compliance, managing on-call duties, and driving service improvements in a supportive, caring environment.

Qualifications

• Previous experience in a care management role.
• Willing and able to undertake CQC registration.
• Level 5 in Health & Social Care.

Responsibilities

• Manage day-to-day running of the service(s) and lead a dynamic team.
• Develop and implement person-centred support plans and conduct needs assessments.
• Recruit, induct and train staff; conduct supervisions and appraisals.

Education

Level 5 in Health & Social Care

Job description

Registered Service Manager - Burton on Trent - £37,000 per annum

Join Voyage Care and Feel Valued, we reward your dedication with:

• Stream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service Burton on Trent. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager / should have previous experience in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.