Service Manager

VanRath; Belfast; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading heavy equipment provider in Belfast is seeking an experienced Service Manager to lead a technical support team. This permanent position offers a competitive salary between £45,000 and £55,000. The ideal candidate will have a background in construction or machinery, proven team management abilities, and a solid understanding of hydraulic and electrical systems. Excellent compensation and benefits are included.

Qualifications

• Background or familiarity with construction, access equipment, or commercial vehicles.
• Proven ability in scheduling and managing workloads effectively.
• Solid understanding of hydraulic and electrical systems.

Responsibilities

• Lead a team providing technical support for company machinery.
• Oversee workshop operations and manage workflow.
• Serve as the main point of contact for technical issues.
• Collaborate with sales, parts departments, and suppliers.
• Compile reports and manage warranty claims.

Skills

Team management

Technical support

Problem resolution

Scheduling

Understanding of hydraulics and electrical systems

Job description

Opportunity: Experienced Service Manager Wanted for Leading Heavy Equipment Provider

Our client, a top supplier of heavy machinery, is looking to hire a committed and skilled Service Manager.

Working Hours:
Monday to Friday, no weekend shifts. This is a permanent role.

Location:
Based at the company's Belfast office.

Compensation:
Competitive salary between £45,000 and £55,000, plus excellent additional benefits with a reputable company.

Key Responsibilities:

• Lead and manage a team providing technical support for company machinery, ensuring customers receive timely and dependable service.

• Oversee workshop operations, organize work schedules, manage workflow, and keep customers updated on repair status.

• Serve as the main point of contact for technical issues, ensuring quick problem resolution and accurate record-keeping.

• Collaborate with sales, parts departments, and suppliers to handle technical inquiries and warranty concerns.

• Compile reports and manage the return of parts and evidence related to warranty claims.

Required Skills and Experience:

• Background or familiarity with construction, access equipment, commercial vehicles, agricultural machinery, or related sectors.

• Proven ability in scheduling and managing team workloads effectively.

• Solid understanding of hydraulics, electrical systems, and heavy machinery operations.

For more details about this role or other vacancies in Belfast or across Northern Ireland, please apply through the link below or get in touch confidentially with Jack Groves at Vanrath.

My experience with Vanrath was nothing short of superb! Ethan Boylan was efficient, courteous and extremely capable in his dealings with me. The whole journey from application to employment was delivered in a timely and professional manner. I can highly recommend Vanrath and in particular, Ethan Boylan for anyone currently seeking employment.

I had the pleasure of working with Tom, and I can confidently say he is an exceptional recruiter. Tom's dedication and expertise in matching candidates with the right opportunities stood out throughout the entire process. His communication was clear, timely, and he demonstrated a genuine interest in understanding my career goals. Thanks to Tom's efforts, I landed a fantastic job that aligns perfectly with my skills and aspirations. I highly recommend Tom to anyone seeking a professional, reliable, and results-driven recruiter.

Conor at Vanrath was very helpful and supportive in securing a new job. The funding for my previous job was becoming less secure and Conor helped me make the leap into a new permanent role. It was a quick process and a bit of luck with timing. I have spoke to other staff and Vanrath and have always found them helpful as well.

Brilliant organisation. Chris Haddock is a true gentleman and a pleasure to work with. Anything he said he would do, he did it and more. Would recommend to anyone.