Service Manager

Optimise By Recruitment; Bebington; On-site; GBP 60,000; Full time

Job summary

A recruitment agency is seeking a motivated Service Manager to oversee service and transport operations in Wirral. Key responsibilities include coordinating daily operations, leading a team, and ensuring compliance with industry standards. Candidates should have strong experience in service management and a solid understanding of logistics. This role offers a competitive salary of £60,000 per annum.

Qualifications

• Previous experience as a Service Manager in relevant industry.
• Strong knowledge of transportation and logistics operations.
• Proven ability to lead and develop a team.

Responsibilities

• Manage and coordinate daily service and transport operations.
• Oversee scheduling, routing, and efficiency of logistics.
• Ensure compliance with health & safety and industry regulations.

Skills

Service Management Experience

Transportation and Logistics Knowledge

Team Leadership

Organizational Skills

Problem-Solving Skills

Communication Skills

Customer Service Focus

Compliance Knowledge

Budget Management

IT Literacy

Job description

Overview

Service Manager

Location: Wirral

Salary: £60,000 per annum (base salary)

Hours: Monday to Friday, Days Only

About the Role

We are seeking a highly motivated and experienced Service Manager to join our client's team. This role is critical in ensuring smooth day-to-day operations and effective transportation management. You will be responsible for leading the service function, overseeing operational activities, and ensuring compliance with company standards and industry regulations.

Responsibilities

• Manage and coordinate daily operations across service and transport functions.
• Oversee the scheduling, routing, and efficiency of transportation and logistics.
• Lead, motivate, and support the service team to achieve business objectives.
• Ensure all equipment and assets are maintained in line with safety and quality standards.
• Monitor and improve service delivery to meet customer expectations.
• Drive operational efficiency and implement continuous improvement initiatives.
• Manage budgets, control costs, and optimise resource allocation.
• Ensure compliance with health & safety, legal, and environmental requirements.
• Build and maintain strong relationships with customers and suppliers.

Skills & Experience Required

• Previous experience as a Service Manager (preferably within the hire, plant, or equipment industry).
• Strong knowledge of transportation and logistics operations.
• Proven ability to lead and develop a team.
• Excellent organisational and problem-solving skills.
• Strong communication and customer service focus.
• Good understanding of compliance, H&S, and industry regulations.
• Commercial awareness and ability to manage budgets effectively.
• IT literate