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Service Management Officer: Resources

Harvey Nash Group

Lancaster

Hybrid

GBP 32,000 - 38,000

Full time

15 days ago

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Job summary

An established UK university is seeking a proactive Service Management Officer to join their Resources Team. This role is essential for managing budgets, responding to HR queries, and supporting recruitment efforts. The university values diversity and inclusivity, providing a supportive environment for all staff. With a flexible working arrangement, you will primarily work on-site while also having the opportunity to work remotely. This position offers a chance to contribute to a dynamic team within a respected institution, making a significant impact on the university's operations and community engagement.

Benefits

Flexible working arrangements
Family-friendly policies
Diversity and inclusion initiatives

Qualifications

  • Experience in managing budgets and tracking expenditures.
  • Proven ability to communicate effectively with diverse stakeholders.

Responsibilities

  • Manage budgets and track expenditure for ISS.
  • Respond to staffing-related queries and manage recruitment.

Skills

Financial Management
Human Resources
Communication Skills
Relationship Building

Education

Degree in a relevant field

Job description

Service Management Officer: Resources

Location: Lancaster

Permanent Salary: £32,546 - £37,174 (Grade 6)

Closing Date: Monday 28th April 2025

Interview Date: Thursday 8th May 2025

Job advert - Service Management Officer: Resources

Lancaster University is an established thriving UK university with a world-class reputation for excellence in research, teaching and engagement. Lancaster is consistently ranked in the top universities in all three major UK league tables and continues to build a growing reputation both nationally and internationally.

At Lancaster University our values are:

  • Respecting each other by being open and fair and promoting diversity
  • Building strong communities by working effectively together in a supportive way
  • Creating positive change by being ambitious in our learning, expertise and action.

Information Systems Services (ISS) is a dynamic, friendly and supportive section, who are looking to appoint an enthusiastic and proactive individual to join the Resources Team within our Customer, Strategy and Governance section.

Working with the ISS Resources Manager, the core responsibilities of the post-holder will be:

  • Managing budgets and tracking spend for all expenditure
  • Responding to ad hoc internal ISS budget queries
  • Working with ISS managers and HR colleagues on day-to-day staffing related queries
  • Managing ISS recruitment and onboarding to the department
  • Working with HR & Financial data to produce regular and ad hoc reports
  • Responding to Health & Safety queries

You will be a confident communicator, with proven experience of building relationships with colleagues, stakeholders and external suppliers. An understanding of financial management and/or Human Resources in an HE environment would be beneficial.

This is a full-time, indefinite post with the flexibility to work some of your time remotely; the role is primarily based at Lancaster University Bailrigg campus. We would expect a minimum of 2 days per week on campus.

The University strives to be diverse and inclusive, a place where we can all be ourselves. We welcome applications from people in diversity groups, particularly encouraging applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented in this area of the University.

We offer family-friendly, flexible working arrangements, with forums and inclusive facilities to support our staff.

We promote equality of opportunity and diversity within the workplace and welcome applications from all sections of the community.

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