Service Maintenance Technician - Mechanical

Tesco; Hereford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in retail is seeking a Service Maintenance Technician for their stores across Hereford and South Wales. This hands-on role involves maintaining and repairing mechanical systems to ensure safety and efficiency in stores. The ideal candidate will have a mechanical bias, operational skills, and relevant experience, contributing to a fast-paced and evolving retail environment.

Benefits

Annual bonus scheme of up to 10% of base salary

Holiday starting at 25 days plus a personal day

26 weeks maternity and adoption leave at full pay

Free 24/7 virtual GP service

Employee Assistance Programme for mental wellbeing

Qualifications

• Proven experience in maintenance, engineering, or construction environment.
• Digitally confident with mobile devices for workload management.
• Relevant qualification in specific working area (Mechanical).

Responsibilities

• Maintain and repair mechanical systems and equipment across Tesco stores.
• Focus on planned preventative maintenance and respond to reactive issues.
• Communicate and build relationships with stakeholders effectively.

Skills

Health & Safety awareness

Communication

Stakeholder management

Education

ONC or equivalent

Tools

Office 365

Job description

Service Maintenance Technician - Mechanical

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Service Maintenance Technician - Mechanical

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We’re looking for a mechanically biased Service Maintenance Technician to join our team, supporting Tesco stores across Hereford/South Wales areas. In this hands-on role, you’ll be responsible for maintaining and repairing a wide range of mechanical systems and equipment, ensuring our stores remain safe, efficient, and fully operational for customers and colleagues.

You’ll focus on planned preventative maintenance and respond to reactive issues. Your expertise will help minimise downtime and ensure compliance with safety and operational standards.

Working across multiple sites, you’ll need to be self-motivated, organised, and confident in diagnosing and resolving mechanical faults independently. You’ll also collaborate with other technicians and store teams to deliver a seamless maintenance service.

This role offers variety, autonomy, and the opportunity to make a real impact in a fast-paced retail environment. In return, we’ll support you with ongoing training, career development, and the chance to be part of one of the UK’s most trusted brands.

About the role

We’re looking for a mechanically biased Service Maintenance Technician to join our team, supporting Tesco stores across Hereford/South Wales areas. In this hands-on role, you’ll be responsible for maintaining and repairing a wide range of mechanical systems and equipment, ensuring our stores remain safe, efficient, and fully operational for customers and colleagues.

You’ll focus on planned preventative maintenance and respond to reactive issues. Your expertise will help minimise downtime and ensure compliance with safety and operational standards.

Working across multiple sites, you’ll need to be self-motivated, organised, and confident in diagnosing and resolving mechanical faults independently. You’ll also collaborate with other technicians and store teams to deliver a seamless maintenance service.

This role offers variety, autonomy, and the opportunity to make a real impact in a fast-paced retail environment. In return, we’ll support you with ongoing training, career development, and the chance to be part of one of the UK’s most trusted brands.

You will be responsible for

• Ensuring all Tesco sites are a safe and functioning environment for customers and colleagues.
• Following the planned work schedule to achieve first time fix, maximising productivity, and effectiveness.
• Delivering high quality work standards across the estate, with year-on-year improvement.
• Communicating and building effective relationships with stakeholders.
• Working closely with team members, sharing best practice and knowledge.
• Using problem-solving skills and innovation to identify and develop solutions for key and common issues.
• Own tasks at a local level through to completion/resolution, informing key stakeholders through the process, where required.
• Own your development through progression of the maintenance pathway.
• Drive your own monthly 1-2-1 schedule with your line manager.
• Using mobile devices; phone and tablet, to drive best practice in work completion and updates.
• Use the business systems to drive best practice in WON reporting to support asset lifecycle management.
• Representing the Tesco brand following business ways of working, demonstrating values led behaviours, a positive attitude & taking pride in wearing the Tesco uniform.
• Attending local and national meetings, providing valuable input and feedback.
• Supporting KPI delivery, through the practical application of skill sets, and effective use of business systems to drive achievement of your own set KPIs.
• Supporting a diverse and inclusive culture.

You will need

Operational Skills:

• ONC or equivalent
• Full driving license
• Health & Safety awareness
• Communication & stakeholder management
• Office 365 knowledge
• Completed all technical training upskilling modules relevant to skillset

Relevant Experience:

• Proven experience in a maintenance, engineering, or construction environment
• Digitally confident; can comfortably operate mobile phone and tablets to view workload, emails, teams, and use of business systems.
• Relevant qualification in specific working area (Mechanical)
  

Whats in it for you?

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 10% of base salary
• Holiday starting at 25 days plus a personal day (plusBank holidays)
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
  

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application,click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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