Service Maintenance Technician - Electrical - Booker

Retail Human Resources plc; Braintree; On-site; GBP 30,000 - 40,000; Full time

Job summary

Retail Human Resources plc is seeking a Service Maintenance Technician to ensure the functional integrity of Tesco stores in Braintree. You will maintain equipment and coordinate repairs, ensuring minimal disruption to customers. The role demands strong technical skills and effective collaboration with teams, along with a commitment to health and safety.

Benefits

Annual bonus scheme up to 10% of salary

Holiday entitlement starting at 25 days plus a personal day and bank holidays

26 weeks maternity and adoption leave at full pay after 1 year of service

6 weeks fully paid paternity leave

Free 24/7 virtual GP service and mental wellbeing support

Qualifications

• Previous experience in maintenance, engineering, or construction environments.
• Basic diagnostic skills including PCB/Microprocessor/HMI-controlled systems.
• Full driving license required.

Responsibilities

• Ensure Tesco sites are safe and functional.
• Follow the planned work schedule for first-time fixes.
• Collaborate with team members and maintain high energy.

Skills

Communication

Digital confidence

Health & Safety awareness

Stakeholder management

Education

City & Guilds Level 3 – Electrical

Apprenticeship or improver programme

City & Guilds 18th Edition

Job description

Service Maintenance Technician - Electrical - Booker

You will be responsible for:

As a Maintenance Technician, your responsibilities will include a wide range of tasks. To succeed in this role, you will need to:

• Confidently interact with external contractors to coordinate repairs seamlessly.
• Work collaboratively with the team, understanding the importance of quality service.
• Sustain high energy levels while managing multiple tasks efficiently.
• Assist the management team by maintaining equipment and facilities to keep our stores running smoothly.
• Minimize customer disruption by coordinating repairs with minimal impact.

Your duties will include:

• Ensuring all Tesco sites are safe and functional for customers and colleagues.
• Following the planned work schedule to achieve first-time fixes, improving efficiency and effectiveness.
• Collaborating with team members, sharing best practices and knowledge.
• Performing general day-to-day store and property maintenance.
• Using mobile devices such as phones and tablets to complete work and provide updates.
• Representing the Tesco brand by demonstrating our core values—serving customers, communities, and the planet better every day—maintaining a positive attitude, and taking pride in wearing the Tesco uniform.
• Attending local and national meetings, providing valuable input and feedback.
• Supporting a diverse and inclusive culture.

Requirements include:

• Previous experience in maintenance, engineering, or construction environments.
• Digital confidence in using tablets for work schedules and emails.
• Completion of a recognised apprenticeship, trade proficiency, or relevant experience.
• Basic diagnostics skills, including PCB/Microprocessor/HMI-controlled systems and equipment.
• Knowledge of electrical safety circuits, fault finding, and replacements.
• EICR remedial knowledge.
• Full driving license.
• Health & Safety awareness.
• Excellent communication and stakeholder management skills.
• Office 365 knowledge.

Qualifications required:

• City & Guilds Level 3 – Electrical (or equivalent).
• Apprenticeship or improver programme.
• City & Guilds 18th Edition.
• EICR remedial works experience.

Preferred qualifications:

• City & Guilds Inspection & Testing.
• ECoPs.
• MEWP/IPAF Licence.

Benefits include:

• Annual bonus scheme up to 10% of salary.
• Holiday entitlement starting at 25 days plus a personal day and bank holidays.
• 26 weeks maternity and adoption leave after 1 year of service, at full pay.
• 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme, and mental wellbeing support.

About Tesco:

Our vision is to become every customer's favourite way to shop, serving our customers, communities, and planet better every day. We foster an inclusive culture where everyone can be themselves, celebrate diversity, and have equal opportunities. We are moving towards a blended working model of office and remote work. Successful applicants will need to provide bank details upon starting. We are committed to accessibility and inclusivity in our recruitment process.