Service Leader - Hourly

Welcome Break; Oxford; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Meal allowance

Flexible hours

Overtime option

Onsite brand discounts

WB discounts portal

Wellbeing support

Family friendly policies

Incentive schemes

Long service awards

Development plans

Apprenticeships

Holiday allowance

Cycle to work

Free parking

Uniform provided

Job summary

Welcome Break, Oxford Subway site (OX33 1LJ), is seeking a Supervisor to join and help run a busy site. Immediate start available with flexible full-time or part-time hours. You’ll lead the team on shift and contribute to delivering excellent customer experiences across our busy service area.

You’ll work with supportive managers, gain hands-on leadership experience, and enjoy flexible hours that fit your life while progressing your career with development plans and rewarding incentives.

Qualifications

• Experience in retail or catering and readiness to step up to leadership roles.
• Strong customer service focus with high standards.

Responsibilities

• Run a busy site and support the team day-to-day.
• Lead shifts and model strong customer service.
• Collaborate with managers to deliver great customer experiences.

Skills

Leadership

Retail experience

Customer service

Team motivation

Job description

Supervisor
Welcome Break, OXFORD, SUBWAY, OX33 1LJ

Immediate start available | Flexible full-time or part-time hours
Earn up to £13.69 per hour, plus £10 meal allowance every shift

Looking for your next step into leadership, or ready to build on the experience you already have?

As a Supervisor at Welcome Break in Subway, you'll play a key role in running a busy site, supporting your team day-to-day and helping deliver great experiences for every customer who walks through the door.

You'll work alongside supportive managers, gain hands-on leadership experience, and build the skills you need to progress your career, all while working flexible hours that fit around your life.

This role could be a great fit if you:

• Have experience in retail or catering and are ready to step up (or already working as a Team Leader or Supervisor)
• Enjoy motivating others and leading by example on shift
• Take pride in great customer service and keeping standards high
• Are ambitious and interested in developing your career in management

What you'll get as a Supervisor at Welcome Break:

• £10 meal allowance every shift, saving you over £2500 a year on food!
• Flexible working patterns that suit your lifestyle
• Immediate start available + overtime if you want it
• 50% off onsite brands (including big brands like KFC, Burger King, Starbucks & Taco Bell) this will extend to your family and friends when you visit with them!
• MyWB discounts & reward portal, savings, cashback on thousands of retailers like Tesco, JD Sports and TUI!
• My Wellbeing Centre & Employee Assistance Programme to support you
• Family friendly policies & guides that support you and your family
• Annual incentive schemes to reward great performance
• Long Service awards celebrating key milestones in your career
• Clear and (award-winning!) e-learning and structured development plans from Supervisor to Manager
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows as your career grows with us
• Cycle to Work scheme
• Free onsite parking across all Welcome Break locations, there's over 60 of us!
• Uniform provided - of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.