Service Leader - Hourly

Welcome Break; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading UK motorway service operator as a Service Leader, offering flexible roles and competitive pay up to £13.21/hour. This role focuses on motivating teams and delivering high customer service standards. You'll benefit from meal allowances, discounts, and career progression opportunities in a dynamic hospitality environment.

Benefits

£10 on shift meal allowance

Flexible working patterns

Employee discounts (50% off onsite brands)

Incentive Schemes

Career progression through training

Cycle to work scheme

Free onsite parking

Uniform provided

Qualifications

• Prior experience in retail or catering as a Team Leader or Supervisor.
• Passion for delivering exceptional customer service.
• Ambition to progress in management roles.

Responsibilities

• Lead and support team to ensure customer satisfaction.
• Oversee operations during shifts and handle customer inquiries.
• Implement training programs and career progression for team members.

Skills

Customer Service

Leadership

Team Motivation

Job description

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Supervisor/ Team Leader/ Service Leader/ Shift Runner

Welcome Break, Hopwood Park, Redditch, B48 7AU

Immediate start and flexible full and part-time positions available

Pay up to £13.21ph plus £10 on shift meal allowance

Are you ready to lead a team? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.

A Welcome Break Supervisor Would Ideally

• Have some prior experience working in retail or catering as a Team Leader or supervisor
• Be passionate about delivering exceptional customer service.
• Have ambition to go far in their management career.
  
  

Benefits

Key benefits for a Welcome Break Supervisor :

• £10 on shift meal allowance
• Flexible working patterns to fit your lifestyle
• Immediate start in customer service roles and overtime available
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Incentive Schemes
• Career progression from Supervisor to Store Management through brilliant training programmes
• Holiday entitlement that increases with service
• Cycle to work scheme
• Free onsite parking
• Uniform provided - of course!
  
  

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitality

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