Service Lead

NHS; Wakefield; On-site; GBP 29,000 - 34,000; Part time

Job summary

A community healthcare organization in Wakefield is seeking a Service Lead to manage the delivery of GP Care services. You will coordinate teams and enhance service effectiveness, working on evenings and weekends. Ideal candidates will have strong organizational and interpersonal skills, with primary care management experience highly valued. This role offers a salary ranging from £29,019 to £33,319 pro rata per annum.

Qualifications

• Supervisory or line management experience required.
• Competent in using clinical systems and digital health platforms.

Responsibilities

• Coordinate service delivery and workforce management.
• Deliver projects to improve systems and processes.

Skills

Strong interpersonal skills

Organizational skills

Proactive problem-solving

Competent in clinical systems

Primary care management experience

Tools

Microsoft Word

Microsoft Excel

SystmOne

AccuRx

Job description

Conexus Healthcare are looking for a Service Lead to join the clinical services team to support the delivery of GP Care Wakefield.

You will support the GP Care Wakefield team by utilising your fantastic organisation & communication skills to coordinate service delivery, our workforce and our GP Care Wakefield sites.

You will work a shift pattern to cover service opening times on evenings & weekends with other Service Leads. You will work 30 hours per week and your shift pattern will be:

• Tuesday: Day Off
• Thursday: Day Off
• Saturday: 08:30-17:00 (once every 5 weeks on a planned rota)
• Sunday: 08:30-13:00 (once every 5 weeks on a planned rota)

Please note: In addition to the salary listed, an additional 29% unsociable hours payment will be made for 10 hours per week.

Main duties of the job

Your role will be to ensure the service is all set for safe and successful delivery. You will work with our sessional clinicians and admin staff to support them to have an effective and enjoyable shift.

As part of the Clinical Services team, you will deliver projects to improve systems and processes with support from colleagues with wide-ranging expertise.

This role will be perfect for someone who has great communication and organisation skills.

You’ll really stand out if you have primary care management experience.

Please see attached Job Description for full details.

About us

Conexus Healthcare is a community interest company and is the federation for general practice in Wakefield.

Our current services:

Clinical Services: Our GP Care Wakefield brand provides evening and weekend appointments to support general practice with enhanced and urgent care. We also offer clinical research, health checks and staff bank.

Training and consultancy: Our Resilience Academy and TARGET sessions benefit the Wakefield general practice workforce. Further afield, we are known nationally for our care navigation, social prescribing and medical administration training.

GP and PCN support: We give PCNs the practical support they need to employ staff, coordinate projects and be resilient. We are proud to lead on Future Selph programme, a mental health service for 16-25 year olds.

Corporate Services: Conexus delivers HR, communications, administration, governance, and financial support services to our PCNs and the wider Conexus family. We aim to provide this function to Wakefield general practices.

For more information about us, please visit our website www.conexus-healthcare.org

Job responsibilities

For the full Job Description and Person Specification for this role, please see the supporting document attached.

Person Specification

Qualifications

• Supervisory or line management experience.
• Evidence of continuous development and of acquiring new skills/knowledge.

Attributes

• Adaptable and delivery-focused, able to manage competing priorities effectively and respond flexibly to changing demands.
• Strong interpersonal skills with a commitment to collaborative team working.
• Highly organised, detail-oriented, and committed to producing quality work.
• Confident and proficient in using digital tools and systems.
• Proactive problem solver with a positive can-do attitude.

Experience

• Competent in using clinical systems and digital health platforms (e.g., SystmOne, AccuRx).
• Experience of working positively and productively with a range of professional colleagues within a relevant setting.
• Experience of using a range of Microsoft packages including Word and Excel to produce high quality documents and reports.
• Experience of setting up and working with efficient systems and functions to support the delivery of high-quality services.
• Primary care management experience.
• On call experience.
• Training experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£29,019 to £33,319 a year pro rata per annum