Service Lead

ABL Health Ltd; Ashford; Presencial; GBP 50.000 - 70.000; Jornada completa

Descripción de la vacante

ABL Health Ltd in Kent is expanding its Specialist Stop Smoking Outreach Service, commissioned by Kent County Council, to transform local lives through evidence-based tobacco dependency interventions.

As Service Lead you will provide day-to-day leadership to a team of Specialists and an Administrator, drive performance against KPIs, maintain accurate records, and develop reports to support governance and service improvement.

Responsabilidades

• Provide day-to-day leadership to a team of Specialist Stop Smoking Advisors and an Administrator.
• Ensure delivery of high-quality, evidence-based tobacco dependency interventions to priority community groups and the CoSTED Programme across Kent.
• Oversee performance against KPIs, ensure accurate and timely client records and service data, and produce high-quality reports for governance.
• Support robust governance processes to ensure the service remains safe, effective, responsive and well-led.
• Build effective relationships with stakeholders across community, primary and secondary care settings, support referral pathways and feedback processes, deliver brief stop smoking advice training to professionals, participate in multidisciplinary meetings and external events.

Descripción del empleo

ABL Health have expanded the Kent stop smoking offer with a Specialist Stop Smoking Outreach Service, commissioned by Kent County Council. This transformative service seeks to work collaboratively with communities and Secondary Care to transform the lives of the local Kent population. The service will support residents to help them stop smoking and improve their wellbeing - all embedded in sustainable behaviour change., As the Service Lead, you will provide day-to-day leadership and professional support to a team of Specialist Stop Smoking Advisors and an Administrator, ensuring the delivery of high-quality, evidence-based tobacco dependency interventions to priority community groups and the CoSTED Programme across Kent. You will lead service planning, development and continuous improvement, using audits, observations, performance reviews, feedback and evaluation to maintain high standards of practice and drive positive outcomes. You will oversee performance against KPIs, ensure accurate and timely client records and service data, produce high-quality reports, and support robust governance processes to ensure the service remains safe, effective, responsive and well-led. Working closely with clinical and professional leads, the data team and senior management, you will identify opportunities to improve service delivery, increase referrals and strengthen outcomes. You will also build effective relationships
with stakeholders across community, primary and secondary care settings, support referral pathways and feedback processes, deliver brief stop smoking advice training to professionals, contribute to multidisciplinary meetings, campaigns and social value initiatives, and represent the service professionally at partnership meetings and external events.
ABL is an exciting fast-growing community health organisation. ABL is an experienced, CQC registered, provider of community health services. As an organisation we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.