Service/Installation Engineer

Evac Group; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player in marine solutions is seeking a skilled Service/Installation Engineer to join their global team. This exciting role involves the installation, commissioning, troubleshooting, and servicing of innovative products designed for sustainability and efficiency. You will ensure exceptional customer satisfaction while working in diverse international locations. The company is committed to addressing climate change and promoting cleaner seas, making this a rewarding opportunity for those passionate about the marine industry. If you are ready to take on a challenging role with exciting travel opportunities, we want to hear from you!

Benefits

International Travel Opportunities

Exposure to Diverse Working Environments

Contribution to Sustainable Technologies

Qualifications

• Strong problem-solving skills with the ability to work under pressure.
• Excellent communication skills and customer service abilities.

Responsibilities

• Install, commission, troubleshoot, and service Cathelco and HEM products worldwide.
• Provide high-quality service and technical support to customers.

Skills

Communication Skills

Problem-Solving Skills

Customer Service

Ability to Work Independently

Flexibility to Travel

Education

Degree in Electrical or Mechanical Engineering

Tools

Engineering Analysis Tools

Job description

Evac has been a pioneer in sustainable technologies and solutions for decades. Cathelco is part of Evac Group. Today we are the world’s leading provider of integrated Evac water, waste and wastewater technologies, Cathelco corrosion protection and marine growth prevention and HEM freshwater systems.

Our technologies address the increasing need for innovative solutions driven by the megatrends of climate change, circularity, and increasingly scarce freshwater resources. We contribute to a better environment and cleaner seas by helping our customers eliminate waste, conserve water, mitigate emissions, and lengthen the lifecycle of their vessels or buildings. Together with our 500 colleagues in 14 countries, we strive for a future with no waste.

We are seeking a skilled Service/Installation Engineer to join our global team. In this role, you will be responsible for the installation, commissioning, troubleshooting, and servicing of Cathelco and HEM products worldwide. Your expertise will ensure exceptional customer satisfaction and uphold the high standards of our brand.

Key Responsibilities

• Install, commission, troubleshoot, and service Cathelco and HEM products worldwide.
• Provide high-quality service and technical support to customers.
• Respond promptly to technical queries, ensuring effective problem resolution.
• Prepare detailed and accurate reports of completed work within expected timelines.
• Ensure adherence to the highest safety standards while working onboard vessels.
• Complete service jobs efficiently and support the implementation of new software/operating practices in the Service department.
• Conduct engineering analysis during installation and troubleshooting onboard vessels.

Who You’ll Work With

• Internal stakeholders: Service, Technical, Production, and Sales teams.
• External stakeholders: Customers.

What We’re Looking For

Essential:

• Excellent communication skills and customer service abilities.
• Strong problem-solving skills with the ability to work under pressure.
• Ability to work independently in international locations.
• Willingness and flexibility to travel on short notice.
• Valid passport and full driving license.

Desirable:

• Experience in Electrical and Mechanical Engineering.
• Offshore certifications (e.g., BOSIET or equivalent).

What We Offer

• A challenging and rewarding role within a global leader in marine solutions.
• Exciting international travel opportunities and exposure to diverse working environments.
• A chance to contribute to sustainable and innovative technologies with a positive environmental impact.

If you are a skilled engineer passionate about the marine industry and eager to take on a global role, we want to hear from you!