Service General Manager - Surgery

NHS; Nottingham; On-site; GBP 53,000 - 61,000; Full time

Job summary

An established industry player is seeking a Service General Manager to oversee Colorectal and Emergency General Surgery Services. This role is crucial for maintaining high standards of patient care and operational excellence. The ideal candidate will have extensive experience in service management, with a focus on achieving ambitious targets and fostering strong team dynamics. This is a fantastic opportunity to contribute to a leading healthcare provider dedicated to innovation and community health. Join a diverse team that values personal development and excellence in service delivery.

Qualifications

• Experience in managing complex healthcare operations.
• Strong background in project and performance management.

Responsibilities

• Lead operational management of surgical services.
• Drive performance targets and improve service delivery.

Skills

Project management

Business planning

Complex change management

MDT working

People management

Performance management

Achieving healthcare/business targets

Education

First degree or equivalent experience

Diploma-level specialist management training

Job description

Job summary

The Surgery and Associated Services Care Group is advertising for a Service General Manager to lead the Colorectal and Emergency General Surgery Services at NUH. This is a 12-month fixed-term role providing cover during maternity leave. The service spans across the Queen's Medical Centre, Nottingham Treatment Centre, and Nottingham City Hospital.

Colorectal and EGS are within a Surgical Directorate alongside Vascular, Renal Surgery, HPB, Upper GI, Endocrine Surgery & Elective General Surgery. Building strong relationships within these specialties and across the directorate and wider Trust is key to providing a successful service for patients.

Main duties of the job

As SGM, you will be responsible and accountable for the operational management and performance of the specialties, providing strong visible leadership in partnership with the Head of Service and Nursing Leads. You will drive ambitious targets to continually improve operational and financial performance. This high-profile role is suitable for a highly experienced service manager looking to develop into an SGM post or an existing SGM seeking experience in another specialty.

About us

With over 19,000 staff, we are one of the biggest employers in the city, supporting the health and wellbeing of our local population. We play a leading role in research, education, and innovation.

Join our team at NUH. We value diversity and welcome new ideas to develop our team and deliver world-class healthcare. We offer numerous personal development opportunities to turn your job into a career.

We particularly encourage applications from individuals who identify as Black, Asian, and Minority Ethnic, or Disabled, as we aim for better representation at NUH.

Date posted: 23 April 2025

Pay scheme: Agenda for Change

Band: Band 8a

Salary: £53,755 to £60,504 per annum

Contract: Fixed term

Duration: 12 months

Working pattern: Full-time, Part-time

Reference number: 164-7104834-A

Job locations: QMC, Derby Road, Nottingham, NG7 2UH

Job description

Please refer to the attached job description and person specification for full details.

Person Specification

Experience (Essential):

• Project management
• Business planning
• Complex change management
• MDT working
• People management
• Performance management
• Evidence of achieving healthcare/business targets

Experience (Desirable):

• 2 years service manager or equivalent experience
• Experience in a role similar to endoscopy

Training and Qualifications (Essential):

• First degree or equivalent experience
• Diploma-level specialist management training

Communication and Relationship Skills (Essential):

• Ability to build successful teams and collaborate effectively
• Influence and motivate staff to meet targets
• Conflict management skills

Analytical and Judgement Skills (Essential):

• Ability to critically analyse complex financial and clinical data
• Sensitivity to clinical and political demands

Planning and Organisation Skills (Essential):

• Excellent organisational skills
• Proactive performance management approach

Additional Information

This post is subject to a DBS check under the Rehabilitation of Offenders Act 1974. Applicants requiring Skilled Worker sponsorship are welcome; further details are available on the UK Visas and Immigration website. Applicants must present a criminal record certificate from countries of residence over 12 months in the past 10 years.

Employer Details

Employer: Nottingham University Hospitals NHS Trust

Address: QMC, Derby Road, Nottingham, NG7 2UH

Website: https://www.nuh.nhs.uk/