Service Engineer (Waste Water)

UBT; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

Join a rapidly growing, family-run SME as a Service Engineer covering the south side of the M25. You will be responsible for maintaining and repairing pumps, providing exceptional service, and ensuring customer satisfaction. The ideal candidate will have mechanical and electrical knowledge, relevant qualifications, and a commitment to quality workmanship.

Benefits

Overtime paid at Time and a half

On-call allowance

Company van

Mobile phone

Qualifications

• Experience in the pump industry or construction-related roles.
• Confined Space Entry Qualification is required.
• Self-motivated with a 'can do' attitude and high standards of workmanship.
• Beneficial IT skills.

Responsibilities

• Deliver exceptional customer service through expert product and technical knowledge.
• Install, commission, service, and repair pumps and pump systems.
• Conduct site visits and provide detailed reports.
• Attend emergency call-outs and perform necessary repairs.
• Ensure safety at all times through robust risk assessments.

Skills

Mechanical knowledge

Electrical knowledge

Problem-solving skills

Effective communication skills

Technical knowledge of water boosting technology

Education

CSCS qualification

Emergency First Aid at Work Qualification

Tools

Tools for pump installation and repair

Job description

Description

Location: Covering the South

We are currently seeking a Service Engineer to join a rapidly growing, family-run SME. As a Service Engineer, you will be an integral part of a vibrant team. The company Headquarters is based Gloucester, and they operate within the water industry. You will be covering the south side of the M25 responding to maintenance, repairs and commissioning requests. You must have both Mechanical and Electrical knowledge.

Principal Responsibilities:

• Deliver exceptional customer service through expert product and technical knowledge, reinforcing the brand
• Install, commission, service, and repair pumps, pump systems, and other mechanical equipment
• Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations
• Attend emergency call-outs, performing necessary repairs and communicating effectively with the team
• Ensure safety at all times, producing robust risk assessments and method statements
• Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service
• Perform routine preventative maintenance on wastewater systems, identifying and addressing faults
• Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers
• Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels
• Participate in the on-call rota to provide out-of-hours cover
  
  

Requirements

Requirements

• Technical knowledge of water boosting technology and packaged pump stations
• Experience in the pump industry or construction-related roles
• Confined Space Entry Qualification
• Current CSCS qualification
• Some electrical training
• Self-motivated with a "can do" attitude and a high standard of workmanship
• Excellent problem-solving and critical thinking skills
• Emergency First Aid at Work Qualification
• Clean driving license
• Effective communication skills (verbal, written, and email)
• Beneficial IT skills
  
  

Benefits

Benefits

Salary- £35,000- £45,000

Overtime paid at Time and a half

On call allowance

Company van

Tools

Mobile phone