Service Engineer - UK

Deponti; Rugby; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company vehicle

IT kit

Travel opportunities

Job summary

Deponti is seeking a Service Engineer to be the technical cornerstone for the UK, with hands-on work across the country and occasional travel into Europe. You’ll diagnose issues on-site or remotely, support installers, and feed field insights back to R&D to improve outdoor living solutions.

Expect a varied role with travel around the UK, collaboration with leadership, and hands-on training of partners to ensure capable, confident installation teams.

Qualifications

• 2+ years' experience with technical installations (construction, solar shading, assembly, electrical work)
• Solid understanding of both mechanical and electronic systems
• Able to explain technical concepts clearly with patience and conviction
• Willingness to travel around the UK and overnight when needed

Responsibilities

• On-site support and remote assistance by phone, email or video
• Diagnose issues quickly and deliver solutions for installers
• Join installation teams for hands-on onboarding
• Contribute to clearer manuals, diagrams and instructions
• Feed insights from field experience back to product development
• Train partners to become confident installers

Skills

Technical installations

Mechanical & electronic systems

English communication

Proactive problem solving

Driving licence

Job description

Full-time | Office: Rugby

Technical Support, Product Training & Product Improvements

Bring outdoor living to life – with your sharp technical eye, can-do attitude and love of solving problems.

The Role

As Service Engineer you’ll be the technical rock for Deponti in the UK. Sitting behind a desk all day? Not a chance. This is a hands‑on, dynamic role that will have you on the road across the UK and Ireland (and occasionally further into Europe).

You’ll help our partners tackle technical challenges with our high-quality outdoor living solutions – patio covers, glass sliding walls and everything that makes outdoor spaces better. Whether you’re on‑site or supporting remotely, you’ll quickly diagnose issues, deliver the right solution and leave installers more confident than when you arrived.

Your field experience doesn’t just fix today’s problems – it feeds straight into our R&D team so we can keep improving and innovating. In short: you get things fixed at Deponti, an international company building strong partnerships for outdoor living.

Your impact

No two days are the same. Here’s what you’ll be doing:

• Dive into our products during a practical onboarding programme (including joining installation teams) so you know them inside out.
• Travel independently around the UK (and occasionally Europe), planning your visits smartly with support from the UK leadership team.
• Provide remote support by phone, email or video call when that makes the most sense.
• Analyse issues fast, solve them and empower the customer to move forward independently.
• Help us create clearer manuals, installation diagrams and instructions.
• Spot recurring technical patterns and feed those insights back to product development – your real world experience directly shapes our products.
• Train and upskill our partners so they become confident, competent installers.

What You Bring

You’ve got it in your hands – and in your head.

• At least 2 years’ experience with technical installations (construction, solar shading, assembly, electrical work – it all counts).
• Solid understanding of both mechanical and electronic systems.
• Independent, proactive and energised by solving technical puzzles.
• Able to explain technical concepts clearly, with a mix of patience, confidence and conviction.
• Comfortable communicating professionally in English.
• Happy to travel overnight when needed and routinely around the UK.
• Valid UK Passport
• Full, clean Category B driving licence (you’ll be spending plenty of time on the road).

What We Offer

• A varied role packed with freedom, responsibility and international travel opportunities.
• The perfect mix of technology and customer contact – you’ll never be bored.
• Company vehicle (cue your favourite Spotify playlist), professional tools and excellent IT kit (tablet, laptop, phone).
• Competitive package and an informal, entrepreneurial culture full of energy.
• Great colleagues – and when you’re in the office, leave the packed lunch at home.
• A genuine seat at the table: your practical experience is valued and your voice is heard