Service Engineer - Security

Johnson Controls; South Oxfordshire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global technology company seeks an Onsite Service Engineer for security systems in the Oxford area. The ideal candidate will provide exceptional customer service and technical expertise for Intruder Alarms, CCTV, and Access Control. A valid driving license and experience in the Fire & Security industry are essential. Join a high-performing team with significant career advancement opportunities.

Benefits

Competitive basic salary with excellent earning potential

Overtime & Call Out opportunities

Company Vehicle, uniform, all PPE, tools provided

25 days holiday plus bank holidays

Career progression opportunities

Qualifications

• Valid driving license is required.
• Ability to lift and climb ladders.

Responsibilities

• Deliver exemplary Customer Service that exceeds expectations.
• Service devices safely to minimize risk.
• Manage time effectively and prioritize tasks.
• Complete Engineer work reports and handover certificates.

Skills

Experience in the Fire & Security industry

Customer-facing experience

Job description

Onsite Service Engineer - SecurityWhat can Johnson Controls do for you?We offer an exciting opportunity to work with Johnson Controls, helping to shape a future that is safe, comfortable, and sustainable. We are passionate about enhancing the way the world lives, works, and plays, and we are committed to creating an environment where our employees can thrive and grow.What you will doThe Security Service Engineer will serve a large commercial customer base in the Oxford area, focusing on servicing Security Systems such as Intruder Alarms, CCTV, and Access Control. The ideal candidate will adhere to industry standards while providing outstanding customer service and technical expertise. We seek proactive engineers who can identify and solve problems before they arise. This is an exceptional opportunity to join a high-performing team focused on a specific geographical region, working for a market-leading brand that offers unparalleled career advancement.How you will do it

Deliver exemplary Customer Service that exceeds expectations, fostering strong relationships with both internal and external clients.

Service devices safely and responsibly, minimizing the risk of injury and property damage.

Manage time effectively, prioritizing tasks to ensure efficiency.

Accurately complete Engineer work reports, handover certificates, and checklists as required.

What we look for

Experience in the Fire & Security industry.

Valid driving license.

Ability to lift and climb ladders.

Previous experience in a customer-facing role.

Why work for Johnson Controls?We provide a solid foundation for your career progression, including a competitive salary with significant earning potential, optional overtime, and generous callout payments, among other benefits. Additional perks include a company vehicle, uniform, all necessary tools and PPE, ongoing training, and robust health & safety programs. Join our team, where the average tenure exceeds 20 years, and become a valued member of our winning team!Join us at Johnson Controls and be part of a transformative journey!

Competitive basic salary with excellent additional earnings potential

Overtime & Call Out opportunities

Travel Time – Averaging 3% of basic salary

Engineering Commission scheme – Averaging 7% of basic salary

Sales referral incentive scheme

Pension – we match up to 7%

25 days holiday plus bank holidays

Company Vehicle, uniform, all PPE, tools and ongoing training provided

Industry leading Health & Safety and an employee assistance program

Career progression opportunities - newly introduced Engineering career ladder 2022

Our team average 20+ years length of service

The opportunity to become a valued member of our Winning Team

Staff referral scheme up to £2,000

Rewards & recognition programmes

#RMDFL Job alert service

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Created on 01/08/2025 by TN United Kingdom