Service Engineer - Security

JLL; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A security solutions provider in London is seeking a skilled Security Systems Service Engineer responsible for servicing security systems including Intruder Alarms, CCTV, and Access Control Systems. The ideal candidate will have extensive experience in the electronic security industry, knowledge of IP-based networks, and strong problem-solving skills. The position offers a competitive salary, 25 days of holiday, a contributory pension scheme, and a supportive work culture focused on teamwork.

Benefits

Competitive & negotiable salary depending on experience

25 days holiday plus bank holiday

Contributory company pension scheme

Life Assurance

Company Van

Company funded health plan

Qualifications

• Experience working in a customer facing environment.
• Full UK driving license is required.
• Ability to lift and climb ladders.

Responsibilities

• Conduct planned annual maintenance including reactive response.
• Manage own time to ensure jobs are prioritized correctly.
• Provide excellent customer service and maintain effective relationships.

Skills

Experience within Electronic Security industry

Knowledge of IP based networks and security systems

Problem solving skills

Ability to communicate effectively with customers

Education

Relevant qualifications (18th edition/NVQ/City and Guilds/BTEC)

Job description

The Hall & Kay way… it’s a people thing.

At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.

We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.

What you will be doing

• Planned annual maintenance including reactive response.
• Managing your own time to ensure jobs are prioritised correctly.
• Correctly complete work reports and client recommendations.
• Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.

What we will need from you

• Experience within Electronic Security industry.
• Experience of IP based networks and security systems.
• Full UK driving license.
• Ability to lift and climb ladders.
• Experience working in a customer facing environment.
• Problem solving skills.
• Customer focus with ability to communicate effectively with a range of customers.
• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).

What you can expect in return

• Competitive & negotiable salary depending on experience
• 25 days holiday plus bank holiday
• Contributory company pension scheme
• Life Assurance
• Company Van
• Hours: 40 per week
• Company funded health plan.

Location: On-site –London, GBR

Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.

How to apply

Please submit a tailored CV detailing your experience relevant to this role.

Additional Company information

What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.

We are an equal opportunities employer and welcome applications from all qualified candidates.