Service Engineer / Mechanical Engineering Technician

Redler; Glasgow; On-site; GBP 38,000 - 45,000; Full time

Job summary

An established industry player is seeking a proactive Service Engineer / Mechanical Engineering Technician to join their dynamic team. This role involves conducting service inspections, managing installations, and ensuring customer satisfaction across Scotland. You will be part of a motivated team, receiving comprehensive training to enhance your skills. With a focus on safety and quality, this position offers an exciting opportunity to thrive in a supportive environment while promoting innovative engineering solutions. If you are passionate about mechanical engineering and customer service, this is the perfect opportunity for you.

Benefits

25 Days Annual Leave

Company Van

Travel Expenses Covered

Paid Overtime

Laptop and Mobile Phone

Health Package

Death in Service Scheme

Qualifications

• Proven experience as a Service Engineer in a mechanical or industrial setting.
• Strong technical and problem-solving skills required.

Responsibilities

• Conduct service inspections and create reports for customers.
• Manage new equipment installations and ensure safety regulations are followed.
• Provide training on the proper operation of Redler products.

Skills

Mechanical Engineering

Customer Service

Problem-Solving

Communication Skills

Technical Guidance

Education

Qualification in Mechanical Engineering

Tools

MS Office

Job description

Service Engineer / Mechanical Engineering Technician who has previous experience, preferably in a mechanical or industrial setting is required to job our Service Engineering Team at Redler, based in Scotland’s Central Belt.

SALARY: £38,000 - £45,000 per annum + Benefits

BENEFITS: 25 Days Annual Leave plus Bank Holidays,Company Van, Travel Expenses covered for work related travel, Paid Overtime, Laptop and Mobile Phone, Health Package and Death in Service Scheme

LOCATION: Scotland (Candidates MUST live within Scotland)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37 Hours per Week plus Paid Overtime

PLEASE NOTE:Candidates will need a Full Driving Licence (a company van will be provided)

JOB OVERVIEW

We have a fantastic new job opportunity for a Service Engineer / Mechanical Engineering Technicianwho has previous experience, preferably with mechanical handling and bulk materials handling experience.

The role requires a keen focus on customer satisfaction and a drive to get the job done coupled with the ability to fulfil a business development function, promoting Redler site services to the large number of existing Redler customers located in Scotland and the Borders region.

As a Service Engineer / Mechanical Engineering Technician you will work alone to perform a service inspection or manage a team of engineers to perform a major refit or new machine installation. When onsite you will be required to represent Redler and promote our core values of safety, quality and customer satisfaction.

Supported by our highly skilled aftermarket, engineer and operations teams, as a Service Engineer / Mechanical Engineering Technician you will become part of a highly motivated team and will be provided with a range of product and industrial skills-based training to enable you to achieve success.

If you are a proactive and skilled Engineer who thrives in a dynamic environment, this is an excellent opportunity to join a leading company in the engineering industry.

ABOUT US

Redler Limited, a part of the Qlar Group of companies, is a process engineering company based in Stonehouse, Gloucestershire with a history spanning over 100 years.

We specialise in providing high-quality materials handling solutions to customers in a wide range of industries.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV and Covering Letter as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as aService Engineer / Mechanical Engineering Technician include:

• Maintain a high standard of customer service and health and safety

• Conduct service inspections visits to customer sites from which you will create a service report informing the customer about the condition of their equipment and also to enable the aftermarket team to prepare a proposal for any spare parts and further service work required

• Conduct new equipment installations managing a team of service engineers to complete the scope of works within the customers desired timescale. Whilst on site you will be responsible for ensuring the correct permits are obtained and you’re your team follow all site and health and safety regulations

• Develop a detailed knowledge of the Redler customer base in the Scottish and Borders region and participate in site visits with these customers to help develop and increased the volume of site service work in this geographical area

• Collaborate with customers to understand their needs and offer technical guidance and support

• Maintain accurate records of service visits, including reports, documentation, and recommendations

• Provide training to customers on the proper operation and maintenance of Redler products

• Communicate effectively with the technical support and engineering teams to provide insights for product improvement

CANDIDATE REQUIREMENTS

• Qualification in Mechanical Engineering or a related field

• Proven experience as a Service Engineer, preferably in a mechanical or industrial setting

• Competence in the use of email and standard MS office systems

• Strong technical and problem-solving skills

• Ability to work independently and manage a demanding schedule

• Excellent communication and interpersonal abilities

• Willingness to travel extensively throughout Scotland and the Boarders region

Previous applicants need not reapply

NO AGENCIES PLEASE

HOW TO APPLY

To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details.

Redler Limited is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

JOB REF: AWDO-P13352

This job is being advertised by AWD online on behalf of Redler

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