Service Engineer Level 2

Govia Thameslink Railway; Greater London; On-site; GBP 40,000 - 52,000; Full time

Job summary

Govia Thameslink Railway is hiring a Service Engineer Level 2 for the Repair Shop at Selhurst Depot. This hands-on role focuses on repairs, maintenance, and fault-finding to the highest safety and quality standards while helping to keep our rolling stock reliable.

You'll work in a supportive team, lead by example, and develop skills in mechanical, electrical, and vehicle-building tasks. Applicants should have NVQ Level 3 or an apprenticeship, fault-finding ability, and a willingness to obtain

Qualifications

• NVQ Level 3 or equivalent apprenticeship in engineering is expected.
• Strong understanding of rolling stock engineering demonstrated through experience and knowledge.
• Proven fault-finding and diagnostic skills with rolling stock.

Responsibilities

• Carry out repairs and maintenance on rolling stock, including mechanical and electrical work.
• Diagnose faults and perform effective repairs to keep fleet reliable.
• Lead by example and mentor teammates, promoting safety and quality.

Skills

Rolling stock engineering

Fault-finding

Leadership

Safety awareness

Train maintenance

Education

NVQ Level 3

Engineering apprenticeship

Job description

Service Engineer Level 2 - Repair Shop, Selhurst Depot

Take the next step in your engineering career

Are you an experienced engineer with a passion for rolling stock maintenance and fault finding? If you're looking for an opportunity to develop your skills, work with a supportive team, and play a key role in keeping our fleet moving safely and reliably, we'd love to hear from you.

Our Repair Shop at Selhurst Depot is seeking a Service Engineer Level 2 to join the team. In this hands-on role, you'll be responsible for carrying out repairs, maintenance, and fault-finding activities to the highest safety and quality standards, while contributing to the performance and reliability of our fleet.

What you'll be doing

• Carrying out repairs and additional work identified during examinations, including mechanical, electrical, and vehicle-building activities.
• Performing component changes and lifting activities when required.
• Diagnosing faults and carrying out effective repairs on rolling stock.
• Working collaboratively within a team environment and taking the lead when appropriate.
• Ensuring full compliance with all safety procedures, systems, and responsibilities.
• Completing all required maintenance and repair documentation accurately.
• Promoting a proactive approach to safety, quality, and continuous improvement.
• Supporting, coaching, and mentoring colleagues to help develop team capability.

What we're looking for

To be successful in this role, you'll ideally have:

• A completed apprenticeship or engineering skills development programme equivalent to NVQ Level 3.
• A strong understanding of rolling stock engineering, demonstrated through your experience and technical knowledge.
• Experience working with rolling stock maintained or repaired by Southern.
• Proven fault-finding and diagnostic skills.
• A willingness to learn and develop new skills in train maintenance and repair.
• The ability to lead by example and support the development of other team members.
• The physical capability to meet the Engineering medical standards.
• The ability to successfully obtain PTS and Designated Person (Track Course) certification.

This is an excellent opportunity to further your engineering career within a skilled and collaborative environment. You'll have the chance to work on a diverse range of rolling stock, develop your technical expertise, and contribute directly to delivering a safe and reliable service for our customers.

Ready to take the next step?

If you're looking for a rewarding engineering role where your skills and experience will make a real difference, we look forward to receiving your application.

Recruitment Process and Timelines

We aim to provide a fair, transparent and engaging recruitment experience. This is what you can expect from our process.

• Application window: Submit your application before the advertised closing date
• Screening and shortlisting: Applications are reviewed following the closing date. This stage may include online assessments or testing, depending on the role
• Assessment: Depending on the role, you may undertake an assessment (or sent of assessments)
• Interview process: A two-stage interview process using competency-based questions to assess your skills, experience and alignment with our values
• Offer: Once successful, you will be given a verbal conditional offer which is based on a clear DBS check and medical. We will also ask you to provide your Right to Work document(s) at this stage
• Contract: Your contract and formal offer letter will be issued once a start date has been agreed
• Induction: Your first week of employment will be at our East Croydon location where you'll undertake your induction and receive your IT equipment before you meet your team and get stuck into your new role.

We will keep candidates informed throughout the process and aim to complete hiring decisions in a timely manner. Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback at the application stage.

“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be. I’m part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here.”

Tonderai Matizha-Johnson
Area Operations Manager

“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”

“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I’ve had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here.”

“If you’ve always had an interest in rail, or maybe you’re just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me.”

Nathaniel Owen
Station Manager

“I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network.”

“I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he’d seen advertised for a trainer. ’d never considered a job in HR or mentoring before then, but he said I’d be perfect for it and I haven’t looked back since!”

Zoey Hudson
Head of Talent, Diversity and Inclusion

“Since April, I’ve helped to support our Kickstart Scheme. It’s been a really rewarding process to be part of because I know first‑hand how tough it can be to find work once you’re out of it.”

“I’m a Thameslink passenger host and team leader based at Luton station and I’m currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age – I left school over 60 years ago without any qualifications! It’s been hard to get back into the routine of learning again.”

“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be. I’m part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here.”

Tonderai Matizha-Johnson
Area Operations Manager

“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”

“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I’ve had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here.”

“If you’ve always had an interest in rail, or maybe you’re just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me.”

Nathaniel Owen
Station Manager

“I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network.”

“I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he’d seen advertised for a trainer. ’d never considered a job in HR or mentoring before then, but he said I’d be perfect for it and I haven’t looked back since!”

Zoey Hudson
Head of Talent, Diversity and Inclusion

“Since April, I’ve helped to support our Kickstart Scheme. It’s been a really rewarding process to be part of because I know first‑hand how tough it can be to find work once you’re out of it.”

“I’m a Thameslink passenger host and team leader based at Luton station and I’m currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age – I left school over 60 years ago without any qualifications! It’s been hard to get back into the routine of learning again.”