Service Engineer

Copello Global Ltd; Portsmouth; On-site; GBP 35,000 - 55,000; Full time

Job summary

Copello Global Ltd is seeking an experienced Service Engineer to join its defence and maritime engineering team in Portsmouth. You will deliver services on customer sites, vessels, and company facilities, maintaining and repairing complex navigation and surveillance systems.

You will fault-find marine electronics, provide technical support and manage repairs with timely documentation, while travelling throughout the UK and overseas and undertaking security clearance training as required.

Qualifications

• Hands-on service engineer with marine electronics or closely related engineering background.
• HNC/HND in Electrical & Electronic Engineering or related discipline.
• Experience with radar, electronic chart systems, navigation aids, steering control systems or similar maritime technologies.
• Experience building, configuring and fault-finding PC-based systems and networks.
• Previous work in marine, naval, offshore, or similar engineering environments; strong fault-finding and diagnostic skills; excellent customer-facing communication.

Responsibilities

• Deliver engineering services across customer sites, vessels and company facilities.
• Install, commission, maintain and repair complex maritime navigation and surveillance systems.
• Perform fault finding and diagnostics on marine electronic systems, independently or with the team.
• Provide technical support to customers and service partners via phone and email.
• Manage repair and return of customer equipment within agreed timescales; maintain service documentation.
• Participate in on-call rota and support out-of-hours requirements as needed.
• Provide equipment familiarisation and training to customers and end users.
• Support overseas deployments and international service activities on short notice; attend OEM training and maintain certifications.

Skills

Marine electronics

Fault-finding

Customer-facing

Communication skills

Travel flexibility

Education

HNC/HND Eng

Tools

PC-based systems

Job description

Service Engineer - Defence

Location - Portsmouth

Salary - Competitive.

Please note, security clearance is required for this position.

Copello are working with an established engineering business operating within the defence and maritime sector, who are looking for an experienced Service Engineer to join their growing team.

The Role:

• You’ll be responsible for delivering engineering services across customer sites, onboard vessels and within the company’s facilities.
• Key responsibilities will include:
• Installing, commissioning, maintaining and repairing complex maritime navigation and surveillance systems.
• Carrying out fault finding and diagnostics on marine electronic systems both independently and as part of a wider engineering team.
• Providing technical support to customers and service partners via telephone and email.
• Managing the repair and return of customer equipment, ensuring work is completed within agreed timescales.
• Maintaining accurate service documentation, including site reports, defect reports, job cards and service records.
• Participating in an on-call engineer rota and supporting out-of-hours requirements when required.
• Providing equipment familiarisation and training to customers and end users.
• Supporting overseas deployments and international service activities at short notice.
• Attending relevant OEM training courses and maintaining technical certifications.

About you:

• We’re looking for a hands‑on Service Engineer with a strong technical background in marine electronics, maritime systems or a closely related engineering environment.
• Ideally, you’ll have:
• HNC/HND or equivalent qualification in Electrical & Electronic Engineering or a related discipline.
• Strong knowledge and practical experience of marine electronic systems.
• Experience with radar, electronic chart systems, navigation aids, steering control systems or similar maritime technologies.
• Experience building, configuring and fault‑finding PC‑based systems and networks.
• Previous experience working within a marine, naval, offshore or similar engineering environment.
• Excellent fault‑finding and diagnostic skills.
• Strong communication and customer‑facing skills.
• A full driving licence and valid passport.
• The ability to travel throughout the UK and overseas, sometimes at short notice.
• The ability to obtain and maintain UK Security Clearance.
• Willingness to undertake and maintain relevant offshore medical and survival training.