Service Engineer

March; Plymouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading provider of critical engineering services is seeking Service Engineers to deliver high-quality service. Responsibilities include attending breakdowns, performing installations, and maintaining customer relationships. The role requires familiarity with compressed air systems and a professional approach to work.

Benefits

Competitive salary and benefits package

Career development opportunities

Employer values employee wellbeing

Qualifications

• Experience with compressed air equipment and maintenance.
• Ability to work with both low-pressure and high-pressure machines.

Responsibilities

• Complete service reports and job sheets accurately.
• Repair broken-down equipment under emergency call-out schemes.
• Support system commissioning and training activities.

Skills

Customer Service

Communication

Interpersonal Skills

Education

Engineering Qualification

Job description

Motivair is part of March, the UK's leading provider of critical engineering services. Our expertise as a multi-disciplinary engineering partner across infrastructure, process, and digital services has led to long-term partnerships with leading organisations in sectors such as food and drink, utilities, and high-security industries like defence, aerospace, and nuclear.

We are currently looking for Service Engineers to join our team. As a Service Engineer, you will deliver high levels of service following the company's established procedures by attending breakdowns, completing regular service calls, installation work, and generating new business recommendations.

The ability to work on a wide variety of compressed air systems, including screw compressors, as well as perform technical assessments and appraisals of engineering equipment and requirements, is essential.

Key Responsibilities

• Complete service reports, timesheets, job sheets, and recommendations accurately and on time in accordance with laid down procedures.
• Promote the company to secure opportunities for additional work.
• Repair broken-down equipment under emergency call-out schemes.
• Support system commissioning and training activities.
• Carry out equipment and system installation work at customer sites.
• Complete appropriate risk assessments and method statement paperwork before commencing work.
• Maintain good professional working relationships with all existing and new customers.
• Participate in the Call Out Rota as required.
• Maintain the company vehicle in accordance with guidelines.
• Ensure company property is always secure, and report theft or abuse of company property to the relevant authorities.
• Provide feedback on any product design features causing maintenance or operational difficulties.
• Ensure ongoing compliance with the company's environmental procedures.
• Ensure ongoing compliance with the company's Health and Safety procedures.
• Always comply with relevant on-site health and safety requirements.
• Submit expenses in accordance with company policy, ensuring documentation is detailed, signed off, and submitted to Finance.

Skills and Experience

• Familiarity with compressed air equipment, its controls, and maintenance requirements.
• Professional approach to work.
• Combination of an engineering qualification with excellent interpersonal and IT skills, and a desire to deliver world-class customer service.
• Experience with modern servicing and fault-finding techniques.
• Awareness of electrical/electronic and PLC controlled systems and their testing and repair.
• Good communication skills.

Specific Skills / Qualifications

• Mechanical or electromechanical skills training or apprenticeship.
• Ability to work with both low-pressure and high-pressure machines.
• Previous experience in a similar role in a related field.
• Ability to obtain site clearance for high-profile sites and pass a DBS check.
• Full clean driving license.

What We Offer

• A competitive salary and benefits package appropriate to the position.
• An employer that values the ongoing wellbeing of its employees.
• Career development within a successful and growing business.

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Reasonable accommodations are provided for individuals with disabilities during the application, interview, and employment process. Please contact us to request accommodation.