Service Engineer

Medequip co; Norwich; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

29 days holiday (33 with BH)

Continued professional development

Van provided for travel

Life assurance

Cycle to work

Perkbox discounts

Free DBS check

Free uniform

Job summary

Medequip Assistive Technology Ltd in Norwich is seeking a Service Engineer to service, maintain and repair equipment in service users’ homes and in-house, helping customers stay independent.

Your day-to-day will include delivering and collecting disability equipment, managing multiple service jobs, conducting risk assessments, using a weight rig for hoists, and ensuring safe installation.

Qualifications

• Must have a service or maintenance background.
• Ideally 1 year or more experience in a similar role within public, healthcare or a service based industry.
• Must hold a full, in date driving license.

Responsibilities

• Delivering and collecting disability equipment to service users’ homes, hospitals and health centres.
• Managing multiple service jobs daily, including heavy items such as beds.
• Providing polite, empathetic, client-focused service.
• Undertake risk assessments.
• Using a weight rig to service and maintain hoists and other equipment.
• Ensure correct functionality and safe installation of items; identify repairs as needed.
• Adhere to timeslots and liaise with service users if delays occur.
• On-call on a rotational basis with enhanced allowance.

Skills

Driving licence

Customer service

Empathy

Job description

Service Engineer

Norwich

Hours: 37.5 hours per week

Salary: £26,087.00 per annum

This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field!

Join us as our new Service EngineeratMedequip Assistive Technology Ltd and let us empower you to truly make a difference.

Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support.

You’ll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip’s values.

Who are Medequip?

Medequip is the leading provider of medical equipment services to local authorities and theNHSacross the UK, delivering a wide range of equipment and support to people in their own homes, keeping people independent for longer.

About the role

As the Service Engineerfor Medequip Assistive Technology Ltd you will be responsible for servicing, maintaining, and repairing equipment in service users’ homes and in house

Your day-to-day responsibilities will include, but not be limited to:

• At times, where necessary, delivering and collecting disability equipment to service users’ homes, hospitals, and health centres.
• Multiple service jobs daily, some of which can be heavy and may include beds and other large, heavy items of equipment.
• Providing polite, empathetic and client focused service, taking into account that clients
• Undertake risk assessments
• Using a weight rig to service and maintain hoists, which may involve some heavy lifting.
• Understanding and demonstrating the correct functionality and safe installation of items, identifying repair and replace and damaged or faulty stock.
• Adhering to timeslots and liaising with service users if this is not possible.
• Being on call on a rotational basis receiving enhanced allowance during this period.

About you

Above all, you will identify and align with our company values:

• We empower people to be accountable for their actions and performance.
• We help people with empathy, courtesy, dignity and kindness.
• We show respect and are trusted by our colleagues, suppliers and customers.
• We believe in teamwork and are passionate about our work.
• We encourage innovation and the development of technology.
• We embrace change and seek to achieve excellence.
• We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience required.

• Ideally 1 year or more experience in a similar role within public, healthcare or a service based industry
• Must have a service or maintenance background
• Must hold a full, in date driving license

What we offer

• 29 days holiday moving to a max of 33 days (inclusive of Bank Holidays)
• Continued professional development, training and learning support and opportunities for career progression.
• Van provided for travel to and from work.
• Life assurance
• Cycle to work scheme.
• Care First employee assistance program including free counselling.
• Access to Perkbox discount platform
• Free uniform
• Free DBS check

We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

This role may be subject to an enhanced DBS disclosure and satisfactory references.

This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable